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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,078 reviews
Kay Terrell's profile image
Kay Terrell 
3 years ago

some of their contractors are great, others not so good 

Business response:

Hi Kay, Thank you for your feedback! We hope you continue to enjoy American Home Shield. 

ELMER's profile image
ELMER 
3 years ago

Like the guy he did a good job gave good advice 

Business response:

Hi Elmer, We appreciate your feedback and hope you continue to enjoy American Home Shield. 

Lela M Marks's profile image
Lela M Marks 
3 years ago

Friendly, fast, efficient. Plumber called and set up appt the next day. Everything fixed. 

Business response:

Hi Lela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tamicko Ransome Fair's profile image
Tamicko Ransome Fair 
3 years ago

Repairman showed as scheduled and diagnosed and resolve the problem 

Business response:

Hi Tamicko. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company. 

JOHN's profile image
JOHN 
3 years ago

Fast response time and fast service company response. Fixed our AC unit the very next morning. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Carl Keller's profile image
Carl Keller 
3 years ago

Professional, knowledgeable and polite. Work area was as clean as he found it. 

Business response:

Thanks for letting us know everything is working out for you! 

Adrine Hardy's profile image
Adrine Hardy 
3 years ago

The majority of my service calls have been very responsive and professional 

Business response:

Hi Adrine, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Robert Bacinett's profile image
Robert Bacinett 
3 years ago

AHS' executive branch is excellent in problem resolution. I will say, that I have the same complaint each year with the vetting process of your contractors. AHS needs to do a better job when signing on contractors. One simple thing they could is to check the contractors rating with the BBB. That would be a great place for them to start prior to signing them on. They should also conduct independent reviews of the company. 

Business response:

Your feedback is greatly appreciated. 

Pratik Karvekar's profile image
Pratik Karvekar 
3 years ago

They always come through quickly. Companies they send out do a good job. 

Business response:

Hi Pratik, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,078 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.