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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,720 reviews
THOMAS's profile image
2 years ago

AMS is the Best! Never a delay or issue with service. I highly recommend AMS to anyone that owns a home. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Nicole Jones's profile image
Nicole Jones 
2 years ago

The technician was exceptional and understood my issue. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Nancy Heard's profile image
Nancy Heard 
2 years ago

Depends on which repair we are talking about.. the AC fix was good.. The hot water heater replacement was ok but I had about $700 in expenses that we not covered. 

Business response:

Dear Nancy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Noelle's profile image
2 years ago

Great service and the ability to make a service call anytime is well worth having a home warranty 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ted Campbell's profile image
Ted Campbell 
2 years ago

Very courteous fast service. During a heat wave here in Southern CA. I was having problems with my air conditioner and AHS had someone out the next day. 

Business response:

Hi Ted, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Millege Gunter's profile image
Millege Gunter 
2 years ago

Easy to talk to and fast . Repairs were made within 24 hrs. Great experience. 

Business response:

Thanks for sharing your positive feedback. 

Denise Jackson's profile image
Denise Jackson 
2 years ago

Never had a problem with repairs and/or replacements 

Business response:

Thanks for sharing your positive feedback. 

Bernard Tiegerman's profile image
Bernard Tiegerman 
2 years ago

I haven't had any issues when using the services 

Business response:

Hi Bernard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Cricket Phillips's profile image
Cricket Phillips 
2 years ago

Actually was able to find someone to service my account. 

Business response:

Hi Cricket, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,720 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.