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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cause they fixed most of my things that have broken
Business response:
Hi Makita, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Overall, it’s 4 1/2 stars for providing great coverage. They could improve by contracting with better professionals. Several times I’ve had service calls where the technician said they couldn’t fix the problem. Or they’ve asked us to provide the parts. These are things that I wouldn’t expect with a repair company.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
It's a good warranty to have . You have to lay $100 for any service visit. I found my most recent interactio a little difficult because I could not reach a live person. They deal with a variety of service vendors so you're not always receiving service from the same vendor which I would prefer. Appointment scheduling is not bad.
Business response:
Francine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer Service, ability to speak with someone not foreign, Umable to get in
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Like response time and competent contractors
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Easy to request service and the service calls are always timely.
Business response:
We're glad to hear your experience went well.
American Home shield provided very fast exert assignment and repairs
Business response:
Thanks for sharing your positive feedback.
When we need service at my home, AHS, has been proven efficient in assigning a contractor to visit my home to correct the problem. We are happy with the service!
Business response:
Nan, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Efficient in ensuring service is prompt.
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.