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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The issue was with the RO unit and Waters Edge don't work on those. But they were able to turn off the water to it and then I had to call out a separate plumber to come out and replace the entire unit because it had completely cracked. But Waters Edge came out very quickly. They're usually always the contractor that comes out, and we really like them. They do a really good job. We're really happy with American Home Shield so far. It's been super easy to submit a claim because I've been doing it online most of the time. Somet... read more
American Home Shield was quick and I've never had any problems with them. The guys who came for the washing machine that stopped pumping were great. They even showed me how to be able to move the washing machine which is a front loader without much difficulty.
Clearwater Drain came out for a plumbing issue. The bottom heating element was out and the tech came out to fix that. He had to come back out the second time to replace a thermostat. The tech was very prompt. I was very satisfied with the time frame. He got in touch with me, set up an appointment, and took care of business. He was really good.
My experience has been good. A contractor recently came out for my refrigerator and they fixed it.
Our garbage disposal was leaking and the young man that came out was very efficient, proficient and pleasant. He followed all safety protocols. He was in and out of here in 15 minutes. I also had the claim with rekeying when we moved into the house. Everything has gone smoothly with American Home Shield. Their service is excellent but it’s a little on the pricey side.
I had a garage door issue and American Home Shield sent AC Overhead Garage Door out. The guy that came out was great. I really enjoyed talking to him. I had a lot of questions, and he didn't mind answering them, which I thought was nice. I learned a little something while he was out here. So, I had a great experience with American Home Shield and with that company. Having the warranty is worth it. They are great. They always do a good job.
The sink was leaking and the drain was backed up in the basement, coming to the basement and out in the garage. The rep from Barker Services found out what was clogged in the garage. It was like a whale and he said that he had never seen anything like that. So, he cleaned it out the best he could and got the water flowing through it. He did a wonderful job and fixed everything. American Home Shield put us through an hour wait time though. Then, they didn’t go to the right department. So, we had to wait another hour. But othe... read more
The drain line got backed up so it wasn't draining properly. It would leak inside the refrigerator part under the crisper so it got full of water. I did the claim on their app and it was user-friendly. American Home Shield said they assigned the contractor and to give them a call within 24 hours if they hadn't called to schedule. The guy was able to come in within a couple of days. He was nice, professional and did the job. I haven't had any problems since. Everything was good.
The lady gave me a date that they were coming but she had to cancel out so it was the next day. The people that came out to do the work couldn’t come until the next day but they showed up. They were prompt and they took care of the problem. They did a great job. This is not my first rodeo with American Home Shield. I’m originally from the coast of Mississippi and I used them all the time. When I went through a divorce, I got away from them. Then I came up here and got back with them. They were my preferred choice. I have rec... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.