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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,706 reviews
Bryant's profile image
4 years ago

I had Patel's Plumbing come out for a bathtub that was stopped up and they addressed the problem. I normally use Aaron's, but I like diversity. My tenant also called me and said that everything was fine. I've had American Home Shield for 10 years since my wife and I were married and they proved to be very efficient. Every time I needed something done, I called them and they came.It's very rare that I have had to keep calling them back and forth, but due to the COVID, sometimes the communication factor has not been the greate... read more

Mariano's profile image
4 years ago

Zamora is taking care of my AC at the moment. Apparently, one of the parts already wore out and they have to replace it. I haven't had issues with them compared to the first provider that was sent over to take a look at my AC. The only thing is, for some reason, the time frame to wait for this part has been a bit outrageous. And yesterday, one of the representatives from Home Shield told me that they received the part already, but they still have to send it to Zamora. I didn't understand why they have to get it to them first... read more

Otis's profile image
4 years ago

There was a problem with the water not circulating in the pool. I submitted a claim by phone and everything fell into place like it was supposed to. South Tampa Pool & Spa came out and the tech did a fine job. 

Dennis's profile image
4 years ago

American Home Shield sent ABNation for my pool pump that went out. They came out and looked at it and suggested that we replace the pump, which they did. It ran fine for a few days, and then it started making some really strange noises. So I called them back and they came out and confirmed that something was wrong with it. They weren't exactly sure. They thought it was an electrical issue. It sounded like a bearing to me, but I'm not an expert, so I didn't know. But they were very good. They replaced it, and now, I'm very ha... read more

Ashwani K.'s profile image
4 years ago

Efficient, punctual and good service that helped us we love the service 

My fridge stopped being cool all of a sudden. I went online to make the claim and American Home Shield said they will have a person call me to schedule. Astro Appliance called me then they came out. They changed a starter and they said that would help the refrigerator. They fixed my fridge and so far, it's been good. It's cool. My icemaker, all of a sudden too was not making ice when I turned it on. I tried to reset it then I tried to clean it from the cleaning mode, but it still didn't make ice. I called American Home Shiel... read more

Edward's profile image
4 years ago

The process took a long time. My air conditioner broke down and the contractor got the compressor put in. It was a bad part and they had to send it back. It took another week for them to get a part which they could have purchased locally. It finally got repaired about two weeks ago but it shouldn't have taken that long. But so far, American Home Shield has been good. I'm gonna keep it. It's definitely good to have. 

Laura M.'s profile image
4 years ago

ahs sent me an email re: heating tune-up, which i greatly appreciate. AMP mechanical hvac inc are great! they arrived on time & preformed the heater service completely. 5 stars 

Kevin's profile image
4 years ago

I just moved in and the front door, back door, and garage door all had different locks with different keys. I wanted them all keyed the same. I called American Home Shield and they scheduled the service. The rep, as well as the contractor that came out, was good. The contractor was very professional. I originally called them out there because I have locks inside the house in some bedroom doors. But I didn't have the keys so I figured I might as well get them all rekeyed. The guy said he couldn't change them without the key. ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,706 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.