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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a leak in a pipe under the kitchen sink. It's the pipe that comes out of the wall. I went online and submitted the claim. I told AHS what was wrong, and gave our credit card number. They set up an appointment with the plumber. He called that same day and came over. He was very nice and made sure his feet were clean. He did the job, cleaned up his mess, and went home.We have three homes. My children each have their home under American Shield too. My son and I own one together. The dishwasher leaked at my son's house, a... read more
The air conditioner went out on the rental property that I had. I called the 1-800 number and the automated system took the information and gave me a claim number. From there, she assigned a tech rep to call me which they did. Once he called me, I gave them the property management number so they could get a hold of the tenant that's in the home to schedule the appointment. That went through smoothly.The techs went out to the rental property and because I'm the owner of the house, they phoned me to verify the coverage which I... read more
American Home Shield sent All American Plumbing & Rooter to work on all the toilets in my house. One of the toilets was leaking between the actual stool and the base on the floor. Another one was low pressure. The tub wasn’t draining in one bathroom. And on the other bathroom, it kept running. Then our garbage disposal had an issue as well. I did the claim online because it was on the weekend when I did it. The process was fairly easy as of bringing the information on my account. Afterwards was kind of difficult, but filing ... read more
I want to brag about Home Shield, cause I just bought my home and a few problems have surfaced sine I moved in and they took care of all of them with precision and professionalism. Thank God a warranty came with the home. I will renew without hesitation. I highly recommend Home Shield to everyone out there!
American Home Shield is great, which was why we got them. We’ve had our warranty on this house for the last year but I had them before on a previous house. They were great then too, which was why when they said we were told that we were gonna get American Home Shield, I said cool because that was what I wanted. We had a claim for the filter system for our pool. The bottom portion of the old one was leaking. There was a huge air buildup in there and we needed to file a claim and replace that. The technicians from Alchemist Po... read more
The pipe under the kitchen sink was leaking. Street Plumbing came and they replaced the pipe. After that, everything is working fine. I feel good that Home Shield covered a lot of things in my house, even the faucet.
The contractor did a great job and satisfied me. I had both of my sinks leaking and they stopped the leak. They put new pieces in each sink to stop the drip. The way it was dripping made the water bill go up and they stopped that. My wife wasn't satisfied because there was another job that they didn't do. The stoppers in the sink would go up and down, one that you close it for water to stay in and you open it to let it out. They didn't put those in there because they said that wasn't on their ticket so we had to call in for ... read more
It's hard to get someone on the phone, but once you do it on the computer, it's a fast process. Home Shield gets the people out on time. My refrigerator wasn't cooling, so Sears came out and checked it. He replaced a switch and it's working fine right now. He did it on the first visit.
It wasn't cooling in the back of the house. The tech from East Texas Comfort Solutions repaired it the day he came out. That company is good. However, there is another existing company that Home Shield had sent out there before that I don't want ever to come out there again. Home Shield tried to get the US Air to come out on this last claim, but I wouldn't let Home Shield send them. Other than that, Home Shield has done a good job by covering the things that they said they would.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.