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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,156 reviews
francine Baker's profile image
francine Baker 
2 years ago

It's a good warranty to have . You have to lay $100 for any service visit. I found my most recent interactio a little difficult because I could not reach a live person. They deal with a variety of service vendors so you're not always receiving service from the same vendor which I would prefer. Appointment scheduling is not bad. 

Business response:

Francine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

David J Watkins II's profile image
David J Watkins II 
2 years ago

Customer Service, ability to speak with someone not foreign, Umable to get in 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Thomas's profile image
Thomas 
2 years ago

Like response time and competent contractors 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Gary Prater's profile image
Gary Prater 
2 years ago

Easy to request service and the service calls are always timely. 

Business response:

We're glad to hear your experience went well. 

Thomas Derby's profile image
Thomas Derby 
2 years ago

American Home shield provided very fast exert assignment and repairs 

Business response:

Thanks for sharing your positive feedback. 

Nan Bogger's profile image
Nan Bogger 
2 years ago

When we need service at my home, AHS, has been proven efficient in assigning a contractor to visit my home to correct the problem. We are happy with the service! 

Business response:

Nan, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jerial Hicks Bogan's profile image
Jerial Hicks Bogan 
2 years ago

Efficient in ensuring service is prompt. 

Business response:

Thanks for sharing your positive feedback. 

PJ's profile image
PJ 
2 years ago

I rate this at a 10 due to customer service Reps being nice & calming and they make sure u get a repairman for that particular “broken” item. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Geraldine Badger's profile image
Geraldine Badger 
2 years ago

Handling of our leaking pipe problem was successfully managed very efficiently the resolution of problem. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,156 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.