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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The commode initially would take a long time to fill up, then it got to the point you couldn't even flush it. I called American Home Shield and they said that Air Pro Master was the company to use. They came out the day after I spoke with them. They did the repair very quickly, and was very professional and highly courteous. They were very efficient and excellent. I have used American Home Shield since 1986 and with few exceptions, they've been great.
It was leaking from the toilet. I told my husband and he went online and booked with American Home Shield. They sent out an email, my husband forwarded it to me and told me they would be there Monday between 12:00 and 3:00, and they were here right around 12:15. They were great. They got it done and cleaned up. That was awesome. They were right on point.
I was very pleased with my recent need for American Home Shield. They sent Magic Appliances to assess the issue with my stove. They tried to fix it and could not. When it was noted they could not get the part I was quickly contacted by AHS and was given to options to resolve the situation. We chose to have them sent the check to replace the stove. It all happened seamlessly and quickly. My only complaint was the wait time of almost 2 hours to speak to purchasing.
The air stopped cooling. The technician fixed it right up. It was super easy. He did wear a mask and the service went extremely well. I'm satisfied with AHS.
I filed a claim for plumbing and the process was nice. The only thing is I had a little bit of problem after the guy fixed the problem. I had to call him back twice. He came back and it’s working properly right now. I will recommend American Home Shield.
I was never disappointed with a company in my life but with American Home Shield, I was totally pleased. Everything was perfect. We're returning customers. We had American Home Shield for a long time. Then my daughter talked me into going with Choice Home Warranty because it was a lot cheaper. That was a big mistake. I would never go with anybody for American Home Shield. I had an appliance claim where they sent Sears out. It was a long lead time to get them here, but once the tech got there, he fixed the issue right on the ... read more
The day that I put in for a repair home shield was on top of it.they had me a contractor the same day i put in the repair order. The contractor called and told me what time he was coming over and he was right on time. The problem was fixed and he even gave me pointers how to prevent some of the problems. Thank you home shield
I was getting spiders and everything coming in. I logged on the American Home Shield site and there was this button to click to submit a claim. I got an itemized list of whatever issue I was having like if it was doorbell, heating, or cooling. I had a one-time pest control service. I then paid $75 for the service fee. They sent an email with the contractor that was gonna be coming out. I got a call within a day or two and we scheduled something. A contractor came out and did the job. It was great. Anytime I used American Hom... read more
The burners had corrosion. We also found out that the particular gas provider for propane had a reputation for having more particulates in their propane than a lot of the other ones do. The technician was able to catch that immediately. He showed me how he took the build-up out of the actual jets. Once he got that going and burned through some of the debris that was loosened, things are working great now.This was the first time I had the service with American Home Shield and it was good. But I was put on hold for 45 minutes ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.