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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We needed our furnace replaced 'cause it had some cracked heat exchangers, and it was 21 years old and had only a 20-year warranty on it. American Home Shield allowed us to use the heating company that we preferred, as opposed to just any old heating company. Luckily, our preferred people go through them. The company came out and replaced the furnace. It took about a day to get that done and the heating has been working really well.I had a claim before that with the plumbing. The guy came out and noticed that there was somet... read more
Absolute Refrigeration came for an AC claim with AHS. They didn't take too long to diagnose what was wrong with the unit. They also mentioned that one of the gas hook-ups needed a little bit of putty because it's very slowly leaking. I would have to fix that eventually, but that's minor. They replaced the part that I needed so it's all good.
I submitted a claim with Home Shield for two drains. One was where my washer was, which wasn't draining fast enough so it would make the water come back up. The other was my kitchen sink, which was also draining slow. I did it online and it was pretty easy and quick. Waters Edge Plumbing worked on the drains and they were really good.
It's easy to get things done. You call, Home Shield gets an appointment made, and wait for the contractor to show up. That's it. United Air Temp came out recently and resolved the plumbing issue immediately. The technician was good, friendly, professional and informative.
The technician from The Appliance Guys was very efficient and did everything that needed to be done to the washing machine. I've only used it once since it was repaired but it worked okay. I've only used American Home Shield that one time too and I'm satisfied with what they did. I called them for the claim and the process was easy. It was just a report on what I needed to be done.
Water Works reps are always on time, professional and prepared to resolve any problem I have had with plumbing as many times as I have needed them.
The AC wasn't coming on. The techs from First Choice were very polite and they made sure to let us know what was going on. We're very happy.
I was talking to my sister-n-law and she said that now that I’m retied, I probably should get a home warranty, which was why I decided to get one. The first claim was for the AC and the guy was very knowledgeable. They have all been. This is the second time we've used AHS and I’m satisfied. I went through the phone to make the appointment with American Home Shield and then, Care Appliance Repair was here two days later. The technicians showed us what caused the issue and told us what to do to prevent it. They had their masks... read more
It's pretty easy getting a service call set up. My most recent claim was for the toilet. One of the two bolts that hold the toilet down to the floor disintegrated. So the toilet was wobbly. The tech that came out was a nice young man. He was very professional and he cleaned up after himself really good. It was nice. Everything's working good. Home Shield has done good by me so far and I've upgraded on a couple of things because I wanted a little bit more.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.