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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the whole overall service and professionalism, and the attention to detail concerning my situation
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The time it took to repair my refrigerator was excessive.
Business response:
Thanks for your review. If you are still in need of assistance, please reach out to us through our customer service line.
I have had AHS for 10 years. it has always made me feel confident that when I need a repair, it will taken care of.
Business response:
Hi Martha, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Excellent appliance repair services. Dependable
Business response:
Hi Catherine, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Timely and effective service. Thats the fact Jack.
Business response:
Hi Joseph, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I was more than satisfied with the customer service.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Experience with AHS and the vendor. I had to wait over a month for a repair because they were sending a vendor that was not capable of fixing my appliance. I had to demand they start asking the vendor if they repair this type of item before just assigning them to my job. I even called two myself and had to let the AHS rep know they did not fix my item and we need to find someone else. I felt like I was doing their job and was very frustrated as this was a major appliance in my home that is used on a daily basis.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
It was very easy to submit a claim and I was able to a plumber to fix some issues at my home .
Business response:
Thanks for letting us know everything is working out for you!
Reputable companies are sent for repairs and if an appliance is beyond redemption they replace it with excellent quality item. Service is usually within 5 days which is really not too bad all things considered. I definitely recommend them if you want excellent coverage.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,719 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.