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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield's claims submission process has always been great. I've had the company since I’ve owned the house, and they've always been honest and fair with me. I did a claim when my air conditioner went out. It was not blowing out cold air. The technician was great. He was nice, polite and he had a mask on. He diagnosed the problem, he fixed the problem, told me what the problem was, and then he left. Also, I'm just fresh out of the hospital, and he was so understanding. I couldn't ask for any better and I wouldn’t... read more
Right now, I'm really happy with American Home Shield's service. They did what they needed to do, and I'm very pleased. My freezer had a leak and everything was freezing. It was supposed to be frozen, but it was converting an ice all over my fridge, and the tech fixed it really quickly. He knew what to do. My claim was quickly responded to. I did it over the phone and the representative I spoke with was very helpful.
I work for a plumbing contractor and American Home Shield was the easiest one to deal with on the contractor side. I got covered with them and then they called to update me on what was in my package for insurance. I just purchased the home, so it needed to be rekeyed. They offered me the $75 deal to get the service, and I appreciated it. It was good and the process super easy. I got a text me when Dan's Pro-Lock would arrive and when they came, they were was quick, clean, and professional.
The rep was very helpful and the contractor was very nice and very professional. I thought that we had a leak because of the air conditioner. The guy came and found out that the leak was not really the air conditioner. It was the insulation of the air conditioner. He found some tubing was disconnected. He fixed it and checked out everything in the air conditioner. He also left a very helpful and very well-informed report. The contractors are fantastic people. They’ve come right away. One of the people is sitting here right n... read more
I got some complaints about some other people that American Home Shield contracts with but Buster's Appliance is probably the best ever contracting deal that they ever did with a business. They are wonderful and I love them. I have their card 'cause if anything else breaks down, I want them to come. They are on point. They call you, set the appointment up, remind you of the call, and tell you when their workers come. They also give you an ETA of when they're gonna be knocking on your door. They say 8:17 and at 8:17 they're a... read more
Two days after we closed our house, the air conditioner broke. I submitted a claim to American Home Shield. We were early in the move so we didn't have computer access. It was very cumbersome. But when we called American Home Shield, they had a person take care of it for us. They did a good job. They fixed the air conditioner within a couple of days. It took a while to find someone because we moved to Arizona. It was 115 that day. But they got it fixed.The contractor was very prompt, very professional and he fixed the issue ... read more
American Home Shield has been professional and kind. When the air conditioning broke, the process went smooth. The contractor was very polite and professional. I had to call them twice because the first time, it broke again. But since the second time they came, it's been working fine.
With our most recent claim, AAction Air Conditioning and Heating came out for our AC. They said one of the motors went out so they just replaced it. The AC is already running so it’s good. American Home Shield is convenient and well worth it if you have a home. You never know what can happen.
The dishwasher stopped working and we couldn't proceed. The tech from Adam's Appliance Repair came out and repaired it. It's now functioning. This is my first experience with American Home Shield and so far, it has worked out well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.