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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield initially got me His & Her plumbing. The guy repaired the pipe. But when he went out to the meter, it was still spinning. He sort of looked around a little bit and said that he didn't know what to do. He also said that he hasn't had very many pipes that he's repaired that didn't leak. He was nice but I'm a little leery about his comment. Then he didn't know what the issue was with the meter spinning. He just said I got to get a leak detection company to come in and find where the leak was instead of real... read more
American Home Shield sent a technician over. He checked the washer and said it needed to be replaced. He was professional. He did the paperwork and American Home Shield called me. A couple of days ago, it was delivered. I’m glad I got American Home Shield.
The technician from Seaside Air was very courteous and knowledgeable. He fixed the problem and he was out the door. I thought there was something wrong with the blower, but apparently, there wasn't. He said that he didn't find the issue but he got it working immediately. It was a nice and easy transaction. Also, he wore a facemask when he came in. Everything went perfectly. American Home Shield is great and I love it. I got them since I'm getting up in age and there’s a lot of things that I don't wanna and can’t do anymore.
The techs came in on time right at 11 checked out the faucets and got right to it. They knew what they were doing, Also the heating maintenance was done.
I had a couple of outlets and three light switches that went out. Plus, power wasn't running to one of my cameras. I phoned American Home Shield and they sent me a text as well as called me to tell me when to expect their contractor. Kelly Brothers Electric came and replaced my circuit breaker. Their tech was great and things have been working fine since they came. The job got done a few days later than I expected it to. Other than that, AHS took care of me.
The burners are not working. Somebody came, and they are working on getting the parts. So it's taking a little longer. Filing the claim to American Home Shield was easy. So far, my experience with them has been good.
I'm a first time homeowner. I've been in my home a couple of weeks and they told me that I should add American Home Shield so I did. It was a really good information to know. When I was adding, I was telling them I was just about to go buy a new dryer and they said, "No, you're covered. You can use it." When my dryer wasn't drying my clothes, they allowed me to use it then. It was my first time submitting a claim and it was a very easy process. It was really quick. They got someone out within the next two to three days. Gary... read more
Service Specialist was out for the washer. There was a hose that came undone from the back and the guy fixed that. We haven't had any problems since with the hose. He said to just watch it. I also had a claim for the garbage disposal which was taken care of the same day. It was fast. Then we’ve set up a time for the furnace on the 16th. We needed to wait on our schedule so my daughter can be there.The contractors for the washer and garbage disposal did a good job so we were very happy. When we had our furnace go down one tim... read more
We had a problem with a dryer that wasn't drying the laundry. We called a technician. He came and he fixed it. A day later, the dryer still didn't work, so he returned again. A week later, again, it stopped working. The technician said it was probably because the vent was clogged. So, the heating element broke down. The bottom line of all that story is that American Home Shield was helpful, but eventually, they said that this would not be covered under the warranty because the vent was clogged.I had a person coming in today ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.