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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,765 reviews
CHRISTINA's profile image
CHRISTINA 
2 years ago

They are the best they get your problems solved quickly I recommen them to everybody 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gary Weber's profile image
Gary Weber 
2 years ago

Was kept informed regarding the contractor, the appointment, and his arrival. 

Business response:

Hi Gary, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Carolyn Roberts's profile image
Carolyn Roberts 
2 years ago

American Home Shield responded quickly & was easy to work with. The gentleman who came to our home to assess the issue was very polite & professional. He explained the issues he saw & what would happen next. I ordered a replacement from the email that was sent to me. Our appliance came much quicker than expected. The installers were quick & professional. I am amazed at how easy this experience has been. 

Business response:

Your feedback is greatly appreciated. 

Marina Enclarde's profile image
Marina Enclarde 
2 years ago

The service from the assigned workers is great. I do think that there needs to be a way to differentiate more urgent matters over others. For example when our hot water heater went out, it took a little over a week to get it replaced. In my opinion they should prioritize fixes such as these. 

Business response:

Hi Marina, We appreciate your feedback and hope to improve our customer experiences. 

JACQUELINE's profile image
JACQUELINE 
2 years ago

great price and help for warranty, would use again 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Nicholas Franco Williams's profile image
Nicholas Franco Williams 
2 years ago

excellent service and attention to detail 

Business response:

Hi Nicholas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Melissa Holman's profile image
Melissa Holman 
2 years ago

It is so easy to schedule an appointment 

Business response:

Hi Melissa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tina Williams's profile image
Tina Williams 
2 years ago

Repairman came out the next day. Very helpful. 

Business response:

Hi Tina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Denise Schroeder's profile image
Denise Schroeder 
2 years ago

The company definitely delivers on what they say it will deliver as far as the service provided. I like that they will come out as many times as you contact them. My only concern is that not all the contractors have the highest skill in their area of expertise. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,765 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.