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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,706 reviews
Jenny's profile image
4 years ago

I filed a claim for the water side on the fridge. It was leaking when we would push to get water coming out. Something was clogged in there. The guy came out and unclogged it and everything's been good. The portal’s very easy to use too. 

Rachel's profile image
4 years ago

The tech from Mister Freeze was amazing. With all the ash in the air, it kinda got sucked up into the AC unit. So we flushed the outside out on our own. But the tech said the actual coil got overloaded so he replaced that and it was ready to go. When he was here, he tried to not come in as much as possible. He only came in one time because we were having a hard time finding the turn-off switch for the power. He had a mask on. He was fast. He got the job done. He was not even there for more than 15 minutes. I was super happy.... read more

Fricretia's profile image
4 years ago

AHS's tech from Bestway Mechanical came out for my toilet that was running and a garbage disposal that wasn't working. He was friendly and professional. Everything is still working fine. 

Judith's profile image
4 years ago

American Home Shield has met my needs so I've been satisfied. It took the vendor a while for them to get the piece for the dishwasher but I haven't had any issues since the repair. They broke something else but they fixed that too. 

Ruth's profile image
4 years ago

Walston Mechanical came out for my well system. The issue was the pressure tank part. They had to replace the well. I have a private well and I had to replace the pressure tank. Submitting the claim to American Home Shield was very easy. As a matter of fact, Walston was the second one because the first company was overbooked and AHS had to find me another company that could come out. When you have a private well and something breaks on it, you don't have any running water in the house. So, they got me somebody pretty quickly... read more

Sharon's profile image
4 years ago

American Home Shield is great and convenient. They had C Mayes Plumbing & Heating come out and they were able to resolve the issue on my toilet. 

Annie's profile image
4 years ago

My stove was very hard to start. You would have to light it. A guy evaluated everything and there were two parts that had to be ordered. One did not work at all and then one was slow in responding. So he ordered a part, came back in a week, and replaced it. He explained everything, told us what was going on, and if we had any questions or problems, to call him. Everything was well. It has been a nice program. 

Arif's profile image
4 years ago

Arnon Rooter came out for a busted pipe. The rep fixed something and then, the sink was leaking so he had to order a part. When the part came, he fixed it. Everybody at American Home Shield have been very professional and nice, and they listened to the problem I had. 

Fred's profile image
4 years ago

There was a leak in the upstairs bathroom bathtub from a nozzle, which leaked down into the kitchen. I explained to American Home Shield what happened, they told me that they would contact me with a plumber that would come out and take care of the matter, and they did. The contractor was here 15 minutes to diagnose what the problem was, 15 minutes later he had it fixed, and 10 minutes after that, they were gone. They were very quick, clean and professional. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,706 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.