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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,741 reviews
LEE's profile image
2 years ago

Ease of filling a claim and speediest of service 

Business response:

Hi Lee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Rachel Jones's profile image
Rachel Jones 
2 years ago

We liked the response to the request for the Water Heater replacement, we loved how fast a technician came out, how quickly and professionally they changed it out, and the cost was less than half what it would have been without the Home Warranty. Overall, extremely satisfied with services. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Brian Honeycutt's profile image
Brian Honeycutt 
2 years ago

Great service and they sent out good technicians. 

Business response:

Hi Brian, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide! 

MICHAEL's profile image
2 years ago

The ease of contacting and initiating a service call. Easy online to place a service call. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Queen Young's profile image
Queen Young 
2 years ago

Quick response, has saved us money on repairs and replacement. 

Business response:

Your feedback is greatly appreciated. 

Delaney DeArce's profile image
Delaney DeArce 
2 years ago

I had bad experiences with 2 contractors sent to my home , had bad experiences with them. However, the customer service reps took care of me, the 2nd time around, but it took a long time to get my money back. I felt like I was getting the runaround for a while. My last experience went well, and customer service rep changed the original contractor that was going to service my washer. The reason for that was because that contractor was rated one star. Very pleased she did that 

Business response:

Thanks for sharing your positive feedback. 

Monty Brown's profile image
Monty Brown 
2 years ago

Always take care of my problem if possible. 

Business response:

Hi Monty, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Craig's profile image
2 years ago

Pool Serviceman was very professional, prompt, and knowledgeable. 

Business response:

Hi Craig, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Renee Lucente's profile image
Renee Lucente 
2 years ago

They were very professional and quick to respond and resolve the problem. It's a great service! 

Business response:

Hi Renee, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,741 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.