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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ease of filling a claim and speediest of service
Business response:
Hi Lee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
We liked the response to the request for the Water Heater replacement, we loved how fast a technician came out, how quickly and professionally they changed it out, and the cost was less than half what it would have been without the Home Warranty. Overall, extremely satisfied with services.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Great service and they sent out good technicians.
Business response:
Hi Brian, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide!
The ease of contacting and initiating a service call. Easy online to place a service call.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Quick response, has saved us money on repairs and replacement.
Business response:
Your feedback is greatly appreciated.
I had bad experiences with 2 contractors sent to my home , had bad experiences with them. However, the customer service reps took care of me, the 2nd time around, but it took a long time to get my money back. I felt like I was getting the runaround for a while. My last experience went well, and customer service rep changed the original contractor that was going to service my washer. The reason for that was because that contractor was rated one star. Very pleased she did that
Business response:
Thanks for sharing your positive feedback.
Always take care of my problem if possible.
Business response:
Hi Monty, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Pool Serviceman was very professional, prompt, and knowledgeable.
Business response:
Hi Craig, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They were very professional and quick to respond and resolve the problem. It's a great service!
Business response:
Hi Renee, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
American Home Shield has a 4.8 star rating with 95,741 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.