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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had trouble with my well pump and this was fixed quickly.
Business response:
Hi Greg, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Professional and friendly and acted quickly
Business response:
We're glad to hear your experience went well.
I like the customer service, and they will find you a vendor for the work. I don’t like to have to pay for a warranty yearly, and then a deductible to be told that if the job is major your not covered and you have to pay out of pocket and I’m supposed to be insured.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Sometimes service partner is good, sometimes not
Business response:
We're glad to hear your experience went well.
I like the ease of ordering service and peace of mind knowing it will only cost $100. I do not like having a different provider every time I ask for service. If the repair is for a problem that we have had previously, I wish we could request to have the same vendor.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My microwave is still broken I’m tired of paying service fees to fix it!
Business response:
Hi Melissa, Thank you for sharing feedback about your most recent AHS service experience.
Make our lives easy knowing AHS has our back when something breaks. Thank you!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Company was great and response time was very quick. Later before Covid, response on the phone was slow. Also, it seemed that the company just contracted with any service repair company that signed up. Some of the companies were somewhat untrustworthy and incompetent. However, the most recent service repair went very smoothly.
Business response:
Thanks for sharing your experience.
Generally responsive. Some times long wait and call not returned. Contractors used have been generally competent
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,774 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.