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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,157 reviews
Marina Enclarde's profile image
Marina Enclarde 
2 years ago

The service from the assigned workers is great. I do think that there needs to be a way to differentiate more urgent matters over others. For example when our hot water heater went out, it took a little over a week to get it replaced. In my opinion they should prioritize fixes such as these. 

Business response:

Hi Marina, We appreciate your feedback and hope to improve our customer experiences. 

JACQUELINE's profile image
JACQUELINE 
2 years ago

great price and help for warranty, would use again 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Nicholas Franco Williams's profile image
Nicholas Franco Williams 
2 years ago

excellent service and attention to detail 

Business response:

Hi Nicholas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Melissa Holman's profile image
Melissa Holman 
2 years ago

It is so easy to schedule an appointment 

Business response:

Hi Melissa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tina Williams's profile image
Tina Williams 
2 years ago

Repairman came out the next day. Very helpful. 

Business response:

Hi Tina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Denise Schroeder's profile image
Denise Schroeder 
2 years ago

The company definitely delivers on what they say it will deliver as far as the service provided. I like that they will come out as many times as you contact them. My only concern is that not all the contractors have the highest skill in their area of expertise. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mark Barnes's profile image
Mark Barnes 
2 years ago

I am pleased with the service and the choice of companies. Thanks 

Business response:

Hi Mark. Thank you for taking time to let us know you are pleased with the service provided. We look forward to working with you again. 

Laurie Frazier's profile image
Laurie Frazier 
2 years ago

Timely, excellent work, very satisfied. 

Business response:

Hi Laurie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

DAVID's profile image
DAVID 
2 years ago

They are good. Every once in awhile it takes a long time to get service but it's pretty much ok. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,157 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.