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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractor did a wonderful job. They were very polite and efficient. We did have a callback because he did fix a problem but there was an additional little problem to that. He came back on the callback, fixed it and everything's fine. This was the only time I had ever called American Home Shield out and it was fine. The only misunderstanding was whoever answered the phone when I called in she could not understand what I was saying. I had to tell her three times we didn't have a Whirlpool tub. She still put in there and t... read more
I had a water heater issue. I put in the claim with American Home Shield. However, the plumbing company was hard to get ahold of. It took three phone calls and two voicemails to finally get them to reach out to me. But, four days later, we eventually got in contact. They came out within two days and fixed it. The technicians were great once they were there. American Home Shield was great, super responsive right away and I was pleased with that.
I spoke with a very professional representative when I called American Home Shield for my washing machine. They had somebody out here two days later. I was at work and my wife was home . She said the tech was very polite. He went out and diagnosed the problem. He had a good general idea because he had the same washer at his house, and he said that those are typically like that. He went and got the part, came back and fixed it, and he was gone. Our machine is now working like brand new. American Home Shield is awesome. Keep u... read more
My last call was about my pool and it appears that the guy fixed everything. Everything's good. For the AC, there was a drip going on to our roof on the second floor. It was rusty and nasty. It was dripping a lot and it was eventually gonna cause damage to our roof. The guy went up there and saw the pan was rusty. He cleaned and flushed it out and it's better. He did a better job than the person before. He was very honest. That pan needed to be changed out and I asked if it would be covered. He said that was a question for A... read more
They had to come back twice for my freezer. The first visit it was frozen so the second trip was necessary. They were on time and solved the issue.
After I submitted the claim, the contractor came out three days later. They had to repair my refrigerator and my water tank. They have to come back to fix the water tank. I forgot to tell them about the bottom. I have a piece in the bathtub and in the sink. The tech was very busy in the water tank. He was good. Then we are waiting for the part for the fridge. But overall, my experience with AHS was excellent.
A-US Air of Texas came out and looked at the air conditioning unit. The motor was burnt out and they changed out some type of motor. It went well. American Home Shield was fast.
When I need AHS they take care of me quickly and efficiently. Much appreciated!
We had a very good experience with our recent claim with American Home Shield. Our air conditioner stopped working. So, we called American Home Shield. The contractors took a little while to come out to go through all the steps. But then they came and it was the fan. They replaced it and now it's working fine. They were very professional.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,706 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.