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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've only had to call a couple of times and the process was very simple...
Business response:
Hi Jack, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
This time American Home Shield did a outstanding job overall. One phone call that lasted less then 5 minutes and I was dealing with the local contractor. In less then 24 hours my problem was solved.
Business response:
Hi Mitch, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Making a claim was easy however getting resolution took longer than expected
Business response:
We're glad to hear your experience went well.
It is good to have this insuranceto help with the needs of the house
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield is the best. They cover all my home appliances and pool systems. Plus much much more. They have paid 100% of the time and have replaced not repaired my refrigerator and hot water heater. Repaired my AC Systems(2) Central Systems multiple times and always with professional, knowledgeable, highly reputable repair companies that you would be calling yourself if you didn't have AHS.
Business response:
Hi Jonathan, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They followed with a new refrigerator after two attempts to repair the older unit.
Business response:
Hi Joey, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I had to call them out for two different situations close together. The techs that came out corrected my issue quickly and friendly. They treated me like a friend and that is always appreciated, builds trust.
Business response:
Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
customer service are very knowledgeable in what they are doing and have received only the best of service.
Business response:
Thanks for sharing your positive feedback.
Our furnace problem was taken care of quickly and to our satisfaction!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,765 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.