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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Global Appliances came out to fix my mom's oven. The tech came out on four occasions but her oven was not working right. The door's fixed but when she turns the oven on, it would cut off. There was also a claim for her washer and American Home Shield replaced that. She bought another washer and American Home Shield told her to send a copy of the receipt for the purchase that she made. They would reimburse her up to $494 and some change. The new washer cost her $700 though. That aside, the crew that she had up there was good.... read more
Sometimes weird things happen and they end up costing an arm and a leg. Having American Home Shield, I have somebody that I can trust to replace something. I like having them and I'm happy with the service all around. I had a claim where I had a couple water readings for my pool, and there was no chlorine in the system at all. I was worried about it and I wasn't sure if it was the motherboard system or if it was a salt cell for my pool. A guy came out and he made sure that the motherboard was good, and it was. He then determ... read more
Budget Rooter was great. The guy was very helpful and did the repair for the plumbing issue in a timely manner. He told me to make sure I register it so if something goes wrong with it, it can be repaired for free. Also, he had gloves and a mask on. This is the first time I've had to use American Home Shield and I'm very satisfied. I called when I submitted the claim and the reps I spoke with helped me out a great deal.
The guys from AC Rescue were very nice. They came and they let me know right off that the issue I had wasn't covered under warranty. They knew what the problem was, and they went ahead and fixed it. The blade was rusted. They said it would take five minutes to just get it out and clean it and put it back. That resolved the problem. They were very gracious, very nice, very friendly and professional. They walked me through what they were doing. I stood out there with them, but I stood far away. They wore masks the whole time a... read more
The whole time since I first started calling AHS for our plumbing issue, I've had at least two contractors come out. One, he knew what he was doing. Then one said they don't work on it that particular brand. That we got to call back, about the third time. It took close to a month before somebody did what they're supposed to have been doing. But when he got here, he did a great job. He knew what the problem was and he fixed it right up. It took no time. One company was talking about removing the water heater. But this last on... read more
It was a good experience with American Home Shield. I went online, put in a call for service for the AC, and had a very quick response from Home Shield. They gave me the name of the company that would be contacting and taking care of my issue. The contractor was very good and the repair went well. He did everything in one day. The only thing I’m concerned about, and it may be norm, is when the compressor or the air conditioner kicks in, it’s like it's a big thump. I’m normally hearing a lot of that. I don’t know if I need to... read more
My fan motor went out and Doctor Cool was awesome. The tech had the part on his truck and had the AC fixed. Everything went really smoothly. I'm extremely pleased having my warranty with AHS so far.
Overall, I’m satisfied. I haven’t had an issue with the people American Home Shield has sent out. Everything was fine with the claim for my stove and oven. The guy was great. Last year, I had called about an item and to have it fixed. I wasn't too happy about the way things happened. They said they were gonna look into whether or not they would refund my fee since it wasn't covered but I never heard anything back from them. I just paid it and kept going. I wasn’t thrilled about it. But only thing I could do was just give up ... read more
They keep us informed of specials and maintenance we should perform
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,707 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.