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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fidelity Appliances Service Team serviced two calls. The half side of a Sub-Zero dual, the two fridges that rest together, stopped cooling. They wanted to put a whole new cooling unit in it. When it came, it was in a great big box. The refrigerator works lovely now, so they must've figured out what it was. The other was an ice maker, and this one's got a story that goes way back.We had a different brand name originally and Home Shield had to work on it. They couldn't fix it and they wound up replacing it. We had a callback o... read more
American Home Shield was very responsive. They answered both my tickets over the weekend and their contractor came out the next Tuesday. When their contractor called Watertight Pool & Spa came out the first time, my main pump needed an O-ring. The second time, my booster pump needed a seal. Both times, they fixed my issue and everything was fine. Had I made one call though for both the main pump and my booster pump, Watertight would have been able to come and fix both the issues and I would only have to pay the $125 deductib... read more
The first time that the technician from Premiere came out, he fixed the AC unit. Then as soon as he was leaving, he saw that there was a leak, which was why I was losing my Freon. So, I had to call and make another appointment with American Home Shield because he was done with that visit. He came out with the Freon and I had to pay for it again because it had leaked out again, which I was a little upset about. But that wasn't their fault. American Home Shield didn't charge me for the visit but they should have covered the Fr... read more
I had a shower leak like a pipe had just malfunctioned. I put a ticket in to American Home Shield at about 8:45 at night. Drew's Pump & Plumbing called me at 8 o'clock the next morning and had the issue resolved and fixed by noon. They were awesome and did a great job. I was shocked. I thought I was gonna have a shower down for four days. They were fast and timely. American Home Shield's dispatch scheduling worked in less than 12 hours and that doesn't happen all the time. I've been with them for about three years now and th... read more
We had a problem with the air conditioning and the contractor that American Home Shield sent came fast. The guy couldn’t find the apartment but he called and I went outside and met him, which was perfectly normal because sometimes the numbers are strange. He was very nice, professional and listened to the problems. He fixed the AC in 10 minutes. I signed the paper and since then, we’re okay. I'm happy with the service and with the guy. He knew what he was doing, which is very important because we're in Vegas and without air ... read more
I like the man from Prestige Plumbing. He's done a real good job. We had a valve problem in the bathroom and a stoppage in the house. He fixed both of them. He put some drain stuff in there then snaked it. I love American Home Shield. In fact, we used them so much that we didn't think they'll renew us this year. I tell everybody about them. For $50 a month, you cannot beat it. I just wish they had a better way to get in contact with. I had to wait hours when I talked to somebody. I really liked it when I could call in then t... read more
The AC had turned off. I thought the thermostat might have gone bad. I went and bought a new one, and it was not. Then I realized the pan was filled up with water and triggered the float switch. Family Heating and Air came and got the lines cleaned out. The technician got his work done and was professional. I left him alone and I didn't waste his time. We haven't had any problems since then.I've been with American Home Shield for 15 years now and I like not having to deal with finding a repair person. I also feel like I'm pa... read more
We were having a leak from the AC unit and it started to overflow the drain pan. We had to turn the unit off and we had to call American Home Shield because the water was leaking through from the top floor to the bottom. We had to shut the unit off. The leak was very concerning. The AC went down on a Friday, which was a weekend. I'm in business and I understand that not everyone works on the weekends. The next Tuesday, a tech came. He was a very good gentleman and was very friendly. I was given a time between 11:00 and 3:00,... read more
I would recommend American Home Shield. It’s a great service. The reps were very professional. The contractor was very professional as well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,707 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.