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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the ease of ordering service and peace of mind knowing it will only cost $100. I do not like having a different provider every time I ask for service. If the repair is for a problem that we have had previously, I wish we could request to have the same vendor.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My microwave is still broken I’m tired of paying service fees to fix it!
Business response:
Hi Melissa, Thank you for sharing feedback about your most recent AHS service experience.
Make our lives easy knowing AHS has our back when something breaks. Thank you!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Company was great and response time was very quick. Later before Covid, response on the phone was slow. Also, it seemed that the company just contracted with any service repair company that signed up. Some of the companies were somewhat untrustworthy and incompetent. However, the most recent service repair went very smoothly.
Business response:
Thanks for sharing your experience.
Generally responsive. Some times long wait and call not returned. Contractors used have been generally competent
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I have called on American Sheild twice with plumbing issues, and both times I received quick response to my calls of distress. I couldn't be more pleased with the service and quick attention I received and getting my problems quickly resolved.
Business response:
Hi Rita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like your service but sometimes I think you repair something that your repair tech states it should be replaced. My Refrigerator has been repaired three to four time over maybe a four-year period. I think it has a part that is going in and out. This is making it hard to service and fix. therefore, I think it is time to replace it.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Was very responsive in finding a partnered vendor to execute the work. Very happy with the communication and the work for the assigned partner.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The electrician you all was very patient and allowed me to watch him work all the time he was in my home. The ceiling light in my kitchen is running fine now. Would I use AHS again?? Yes!!
Business response:
Hi Philip, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,161 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.