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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,767 reviews
SANDRA's profile image
2 years ago

The technician was extremely professional. He let us know when he was close by, very neat and organized with our installation. AHS responds so quickly to our needs. Would recommend AHS to everyone. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Allen Moreno's profile image
Allen Moreno 
2 years ago

They do what they say would do - take care of your appliances. Period. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Diana Gregory's profile image
Diana Gregory 
2 years ago

Easy to put in a service request; AHS found a provider that was actually servicing the Magalia area (First American couldn't find a dryer repair service person - I had to find my own) 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

debbie gregoire's profile image
debbie gregoire 
2 years ago

my initial clai,m was August 5 still waiting for parts. no oven, no dryer 

Business response:

Hi Debbie, I hate to hear about your most recent service experience and the delay in service to fix the issues that need to be repaired. Please provide your AHS contract number. 

VANESSA's profile image
2 years ago

My experience was great. Good response time and follow through. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

KHADIJA MCGEE's profile image
KHADIJA MCGEE 
2 years ago

The call center staff were courteous and helpful walking me through my options to replace my stove. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tim Rayburn's profile image
Tim Rayburn 
2 years ago

Timely and professional. Very knowledge about equipment. 

Business response:

Hi Tim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eulalio Sepulveda's profile image
Eulalio Sepulveda 
2 years ago

So far, AHS has met my expectations, had my first issue with my 5 yr fridge and after evaluating, it was determined it needed to be replaced. Transaction went smooth. 

Business response:

Thanks for sharing your positive feedback. 

Miller's profile image
2 years ago

So far, all claims and their outcomes have been positive experiences. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,767 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.