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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
High Priority was very efficient and everything went very well. The technicians explained what needed to be done and they fixed the plumbing issue. They came back because the exterior hose was loose in the wall. Both of the technicians that were here had masks on and wore coverings on their shoes to protect my home but they stayed six feet away from me. This is the first time I've used American Home Shield and I'm happy with it so far.
Our main refrigerator started making loud noises. We thought something was wrong with the motor, so we called. But when Ultimate Appliance Repair came out and checked it, just as we expected, it wasn't making the noise anymore so there was nothing they could do other than leave the work order open. The guy was on time, professional, clean, honest, and to the point. He kept us informed as to when he was gonna be coming by. He explained everything he did so it was easy to understand. We felt comfortable with him.
Sancho Services was wonderful. They were quick, to the point, and took care of my problem. They were pretty easy to deal with. They explained every situation and there was no misunderstanding. Overall, American Home Shield was really good and the claim was fairly easy to submit.
My recent experience with American Home Shield was very good. I had three claims. One was for the garage door opener and the tech they sent came right away and fixed it. The other one was for my stovetop and Home Shield did their part and approved the replacement. The claim is in GE's hands not but so far, I haven't received any confirmation when they will replace my unit.So far, submitting claims to AHS has been very simple. I just call and they assign a company to come. With my stovetop claim, GE arrived and the tech said ... read more
We had an experience with B B Lewis Plumbing that wasn't good, as far as communication but this time, it was. The sink wasn't draining in our master bath, but that's where our AC line is connected to. So, it needed to be cleared out. But they didn't clean up and they left a mess on the sink and on the rug. For 20 years, we've only had American Home Shield. The claim is easy to submit. It took a while to get a person over the phone, but they were nice whenever I spoke with them. We used to live in the Dallas area and the cont... read more
I had a dryer that had an issue. It was easy submitting a claim with American Home Shield. I just made a phone call and they assigned somebody who came out. The rep I spoke with was courteous and fine. The technician brought out some wires and it did turn out it just needed to be good house cleaning. The contractor was really nice and very helpful. Showed me what I can do in the future to help resolve the issue without having to make the phone call. Showed me some parts to how to get it off and clean out the vent area, which... read more
We just moved into the house and we needed to get the locks re-keyed. That was part of the covered warranty that we got as part of buying the house, so we did that. We reached out to American Home Shield and got it all squared away, and it was quick and easy. It only took a couple of days from when I filed the claim to getting it all the way resolved and the work taken care of. So, it was pretty seamless. They got it all taken care of and they gave us plenty of spares, so we're all good to go.
American Home Shield reached out to me with an offer to check on my heating system before the season it is needed starts. Family Heating & Cooling came out for service. Submitting claims to AHS has been easy so far.
It was a great experience with Home Shield and Hollywood-Crawford. The submission for the claim was seamless. I called Home Shield and then it took a minute to get someone on the line. But once I spoke with someone, they were very thorough over at Home Shield and asked me if I had any other issues that were electrical in nature, and even explained what that would constitute. So, I was able to put in more than one claim on the same electrical ticket so that that saved a bunch. And then, it didn't take long to get someone out ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,707 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.