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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All services were good but the paying by mail is a pain. 1lost check, 2) had to paid by credit card, 3) STII getting second notice bill not paid. Poor internal communication.
Done on time. Clean install. Clean up workspace.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
On one occasion, the problem was not resolved, after the third visit the problem was fixed, I had another issue with the knob on my shower,the service guy put the knob on instead of replacing it, the knob is off again. Recently I requested service on my air conditioner, the guy came,he was here about 20 minutes, he said the problem was fixed, it was ok for 2 weeks, I'm having the same problem.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.
They have been proactive in getting us plumbing services that we need in a timely manner.
Business response:
Hi Tom, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Quick response good service. All delivered as advertised
Business response:
Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Every problem I have had, American Home Shield was there without pause.
Business response:
Thanks for sharing your positive feedback.
Always efficient ; some timely, some not
Business response:
Thanks for letting us know everything is working out for you!
American Home Shield saved me over 7,000.00 last summer when my air conditioning system broke. I was only out about 1,400.00 and I was thrilled to have this warranty. This is the best home warranty there is out there.
Business response:
Hi Joy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
The service was excellent! The repairman was on time, courteous, knowledgeable and very efficient ! My one issue, no weekend service. It was quite cold and I had no heat!
Business response:
Hi Joann, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,769 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.