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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both of my toilets were not flushing properly. The guy from All Hours Emergency Plumber came and did a few adjustments on them and was able to get them to flush. He was good and very nice and professional. He was funny. I felt bad because while he was here, I had noticed some bubbles under my sink in the kitchen, so I had pulled everything out. There was nothing leaking. So I said, "Okay. Can you maybe just check this?" While he had his face under there, I had the sink stuffed up because I was soaking something. So I pulled ... read more
I had a leak in one of my crossmember pipes and then, I had a problem with one of the Jandy valves. Then, I had another leak in another pipe right behind the pump. So, Expert Pools came out, looked at all three and said that they couldn’t fix them all. But they went ahead and fixed everything. So, it was all done. They were very good. The rep also helped me with some knowledge, which is always appreciated whenever a technician comes to your house.
This is our second house we’ve had with American Home Shield. I'm glad I got them. Recently, Instant Air came out for an AC issue and they were great. They did find out that our air conditioner could not be repaired to where it would stay repaired so they ended up replacing everything. It was a very good experience.
My piping was flaring out and it was starting to leak. My faucet was stiffening up from dirt and old age. The final service when JED Plumbing and Gas was able to get in was pretty quick. Having American Home Shield takes the worry of getting a tech out to my location. Sometimes, even getting one out here is pretty expensive. AHS picks somebody and they come out. After JED came, my item works and everything looks good.
American Home Shield did what a home warranty is supposed to do. I called their customer service number when the AC wasn't working and the contractors came like they said. They were good. I haven't had any calls on the AC so it's doing good.
Our recent claim with AHS was for the dishwasher. There were some issues with the circuit board. I raised a request to American Home Shield and they scheduled the provider for the service. The contractor scheduled another call with me and he asked me the right time and he came up the same day. It was all quick. The contractor came in and he said that he identified the issue immediately. After that, it took some time because there was a part that needed to be replaced. It had to get shipped to the address. It took around eigh... read more
I had an issue with humidity in the home and we were trying to figure out its cause. Several people were coming out and I also had mold because of the issue. I had a service done in early August since I had a free coupon from previous use with Ace Heating & Cooling to do a yearly checkup on my system. But the problem with the humidity was still there. I then had an indoor air quality specialist come because I had mold and that person was the one that noticed that my AC wasn't turning off, so I called Ace Heating back out. It... read more
My husband mostly dealt with the plumber that we got through American Home Shield, but we've had a good experience with them. We started to have some sort of issue with our main drain where a small amount of water was coming up through it. It looked like our food disposal in our InSinkErator was not flowing correctly, so there were like egg shells and stuff coming up out of the drain. The contractors were very professional. It's been really easy to just give American Home Shield a call and get someone scheduled to come out.
My garage didn't wanna open and close all the time. I couldn't figure out what it was, so I had a technician come out and find out what it was. The technician came the next day and wired up a new antenna wire on the motor part and that made the garage door open and close. I was satisfied with his work. He was very friendly and did a good job. We've been happy with AHS and we battled through around 20 years.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,707 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.