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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,708 reviews
Rene's profile image
4 years ago

The motor gave out on the air conditioner. It was pretty easy to submit the claim online. I just clicked buttons on the website. The tech was quick and took care of business and then took off. He was real nice. He was clean. On the way out, he said that I could give him a call if ever I have any problems and he'll come right back. So he was real approachable. 

Isaiah's profile image
4 years ago

When I called American Home Shield, it was done rather quickly. The service was great with Realty Rekey too. 

Marcus's profile image
4 years ago

The process got off to a rocky start because American Home Shield had sent out the initial plumber, Medallion Plumbing, and they kind of sucked. They tried to diagnose the problem as being an AC problem. When I disagreed with them, they didn't wanna work with me anymore for some reason. American Home Shield had to send out an AC guy to verify that it wasn't an AC problem, then they sent out Budget Rooter. Budget Rooter was really good. Other than that initial plumber they sent out, everything else was pretty smooth. 

Jennifer's profile image
4 years ago

There was something in the panel and our wiring was not working properly. It kept switching off causing the front of my house to not have any power. I went on American Home Shield's website and paid the $75. I scheduled the service on a Saturday at about 11 o'clock. I got the confirmation that the contractor, #1 R & R Electrical Allstar, was gonna contact me but they didn't. Since the phone number was provided, I called to see if they were gonna come out. But I didn't hear from them. They called me Monday requesting to sched... read more

JQ Air & Electric came out for a plumbing issue. There was a pipe that had burst underneath the house, and they came out to fix it. The renter called me and said everything was fixed. We pay American Home Shield 60 bucks a month, but it's nice that we can call them and they'll get someone to come out, and an issue gets taken care of fairly quickly. We've been pleased. 

Shannon's profile image
4 years ago

We needed a washing machine repair. We filled out a claim and it was very easy to do. Then we got in touch with Firehawk. The tech called us the same day. Then he came out, did the assessments and ordered all the parts. We only live in the house part-time right now and he was able to accommodate our schedule and get all the parts in before we had to go back to California. So it worked out really well. He did a great job. 

Roger's profile image
4 years ago

My exhaust fan stopped working. American Home Shield gave me a date as far as when the tech was coming. It was a smooth process to file the claim. GJC Electrical provided good service. Everything is good. 

I had Home Republic before and I was very disappointed in them. I thought I would give Home Shield a chance. And my first encounter with them, everything went smooth. I was happy with the service and I was happy with Airflo. I had a leak in my HVAC system from my humidifier unit that's hooked up to the furnace. It flooded my basement a bit so I called them up and had them check it out. The tech was knowledgeable, professional, friendly and prompt. The thing that impressed me most was, I called Home Shield and they said, “Go ... read more

We needed to get our garage door remote on. I went online and asked American Home Shield for somebody to come out They had somebody call within the next day. The tech who was sent to do service was very good and things have been great since then. Having AHS has been easy and convenient. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.