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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My service provider was scheduled for me. I did not have to seek out a provider/ one less thing to worry about. The provider was customer friendly and professional.
Business response:
Hi Annie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
So far when I've needed something they've sent people I've been very happy with.
Business response:
Thanks for letting us know everything is working out for you!
Paid to get my ice maker in my refrigerator 2 times and never been fixed otherwise everything has been good
They have been very responsive, professional people.
Business response:
Your feedback is greatly appreciated.
Have always sent well qualified companies to make repairs
Business response:
Thanks for letting us know everything is working out for you!
Contract they sent for water issue inflated the problem and now I need to pay for a water heater. I only ask for some one to address the temp of water. Now I have a 400.00 dollar bill. The company that came want me to give them cash for the water heater. I do not feel comfortable with that.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience.
They respond immediately, professionally, they meet all ur needs. It is w ok rth being a member of American home shield
Business response:
Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Overall I am pleased with the service but the call center staff do not give accurate information most times.
Business response:
Your feedback is greatly appreciated.
They are very slow to respond. I am still waiting for them to ok the repair.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,856 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.