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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Insurance plan and easy to use with quick turnover time.
Business response:
Thanks for letting us know everything is working out for you!
on time ,he was knowledgeable explained mainly he fixed our problem,and was friendly .
Business response:
Hi Lary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Always readily available to assist with service requests and billing concerns.
Business response:
Hi Leola, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Nothing really covered that cost more then the coverage. Basically just a referral service for mediocre technicians.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
New to area and do not know service companies so this gets me experienced technicians in a timely fashion.
Business response:
Hi C, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
things get repaired as quickly as possible by professionals
Business response:
Hi Jack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great website to input requests, timely follow up by vendors, but AHS covers almost nothing claiming them to be pre-existing conditions. A warranty is supposed to cover any defaults, disappointed, probably will not renew. Vendors are also in way too much of a hurry during service calls, do the bare minimum and in some cases don't fix the issue as they treat it as not as important as a cash paying customer.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
So far my experience replacing my 16 year old stove that died has been wonderful. The repairman was at my home 2 days after I asked for the repair. Very nice gentleman. He immediately reported the condition of my stove to AHS. The resolution to fully replace the appliance came the next day. I was given several options for replacement including a check for the full price of a new model the same make and with the same functions as mine. I chose a check for the purchase price of the new model. So far I haven’t received the chec... read more
Business response:
Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have stepped up their game. I am awed. I needed a refrigerator replaced and they had it diagnosed quickly. Unfortunately the fridge couldn’t be fixed so I got a replacement. The replacement option was a good choice but I elected to upgrade. A problem came up with the installer and AHS rep git it taken care of during the phone call.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,820 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.