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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I put a claim in and then I got a quick response from AHS letting me know that I'd be contacted by Watertight. The next day, I got a call and they came out. They wanna come out the same day, but I was busy. I was having low pressure and I was having a leak from my pool pump. I thought that perhaps my pool pump being leaking, there was a problem with it that was causing the low pressure.The technician troubleshot the pump and said there was nothing wrong with it, was able to tighten up some different lines and some of the ass... read more
The little bitty string that you cut on the light in the ceiling fan broke. I just called the number on the phone and made the appointment. It was easy. Then Moen Electric came out. They were professional, had their mask on, and were really nice two guys. When they were repairing, a song was on the radio, and they both started humming to the song that was on the radio. That was funny. And then I was like, “Okay, what do y'all know about this song?” And they started laughing. They heard the song a lot of times, so we talked a... read more
We closed on our house August 30th of last year. The owners provided the home warranty from American Home Shield for the first year. We used it to rekey. We also had a dishwasher and plumbing issue which was handled efficiently and effectively. We decided to go ahead and keep the coverage so we keep renewing. I talked to the lady and I thought that she put the renewal through. But the payment was not taken out and I didn't catch that.When we ended up having the problem, I was informed that I was not a customer. I told them I... read more
I bought the house in May of 2018 and American Home Shield came with the house. The first year, I didn't pay for it, but because of the service I received and how great everything was, I went ahead and renewed it. I'm set up on auto renewal 'cause I don't want it to lapse. Recently, every time I turned the hot water on, it was leaking out of the handle and I had a constant drip. The gentleman that came out was awesome. He asked me if I had any questions about the sink, how it worked. It was great.AHS should just keep on doin... read more
I did a claim to American Home Shield for my air conditioning unit. It was an easy process when I first submitted it. The first contractor never showed up though. I had to call back and get them to send out a second one. With the second one they sent out, it was a good interaction. They did a good job. I appreciate the service that I got from AHS. It’s a pretty good service.
Our daughter and son-in-law have American Home Shield. They were very happy with their service so we dropped who we had, and went with them. We’ve been happy ever since. I had an AC condenser and a burnt-out PC board in the air handler replaced. The contractor was great. Also, they need to put a control on the hot water heater and we have it here. It came in the mail. I hadn't notified the contractor yet.
I've had a lot of troubles with the dishwasher over the years. I have a Lowe's warranty on that also because I had trouble with American Home Shield fixing some things a couple years ago and I pretty much stopped using it. In this instance, I decided I'd use American Home Shield. The first guy that came out did a very good job. But it turned out there were some more profound problems that nobody realized existed. Within a couple of days or a week, there was a horrible smell coming from it. It wasn't draining. This guy came o... read more
I have a stove claim that a technician came out for. He took pictures and did what he did but we still haven't even heard from anyone yet. With all the other incidents that we reported to Home Shield, they were on it. They were fast and quick. But it seems like this process is very tedious and they’re drawing the process out. Other than that, I would recommend them. They take care of customers.
I had Ambient Air come out and see what the problem was. My upstairs air conditioning unit was making a grinding noise. I put the claim in on a Sunday. American Home Shield sent me the name that Monday and Ambient Air came out that Friday and fixed the problem. It was all done in less than a week. They were perfect. They respected my home and wore masks and shoe coverings. When they initially came in and checked everything out on the inside and when they entered back into the residence when they had to go out and do whatever... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,708 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.