This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is very easy to work with them. I also find them very helpful.
Business response:
Hi Diane, Thank you for sharing feedback about your most recent AHS service experience.
My service was timely and easy to schedule
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Need septic tank pumped, sent three different plumbing companies no one had septic equipment to pump our tank.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Friendly professional service. Arrived on time and let me know exactly what was being done.
Business response:
Thanks for sharing your positive feedback.
Good customer service with professionalism. Prompt response to concerns as well as needs. Timely repairs of the appliances.
Business response:
We're glad to hear your experience went well.
I AM SATISFIED WITH AMERICAN HOME SHIELD. IT TAKES A WHILE TO ACTUALLY GET THE CONTRACTOR TO YOUR HOME BUT WITH THE RECENT COVID 19 SITUATION AND NEARLY ALL COMPANIES EXPERIENCING A WORKER SHORTAGE IT IS SOMETHING YOU HAVE TO ENDURE AND IS NOT THE BLAME OF AHS.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Service, customer service and promptness
Business response:
Hi Sondra, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
When my dishwasher broke replacement parts were unavailable and AHS promptly replaced the unit. But the installer was a jerk, came twice and didn’t install it. Then AHS said they have no contracted installer and told me to get my own. I think that if AHS is going to serve an area it should have contracted installers.
Business response:
Hi Jonathan, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Service techs are always professional and do a great job.
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,824 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.