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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,161 reviews
Lynn's profile image
Lynn 
2 years ago

Have always sent well qualified companies to make repairs 

Business response:

Thanks for letting us know everything is working out for you! 

Leslie Lee's profile image
Leslie Lee 
2 years ago

Contract they sent for water issue inflated the problem and now I need to pay for a water heater. I only ask for some one to address the temp of water. Now I have a 400.00 dollar bill. The company that came want me to give them cash for the water heater. I do not feel comfortable with that. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience. 

Donna Coleman's profile image
Donna Coleman 
2 years ago

They respond immediately, professionally, they meet all ur needs. It is w ok rth being a member of American home shield 

Business response:

Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

LeiLei's profile image
LeiLei 
2 years ago

Overall I am pleased with the service but the call center staff do not give accurate information most times. 

Business response:

Your feedback is greatly appreciated. 

Leslie Smart's profile image
Leslie Smart 
2 years ago

They are very slow to respond. I am still waiting for them to ok the repair. 

Priscilla Smith's profile image
Priscilla Smith 
2 years ago

Great Insurance plan and easy to use with quick turnover time. 

Business response:

Thanks for letting us know everything is working out for you! 

lary ledbetter's profile image
lary ledbetter 
2 years ago

on time ,he was knowledgeable explained mainly he fixed our problem,and was friendly . 

Business response:

Hi Lary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Leola Wall's profile image
Leola Wall 
2 years ago

Always readily available to assist with service requests and billing concerns. 

Business response:

Hi Leola, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

JOHN's profile image
JOHN 
2 years ago

Nothing really covered that cost more then the coverage. Basically just a referral service for mediocre technicians. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,161 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.