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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The customer service was very helpful throughout the process
Business response:
Thanks for letting us know everything is working out for you!
Have used them 3 times. They were prompt. Fixed the problem and referred a friend who has joined. and efficient.
Business response:
Hi Ray, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Fast in assigning a contractor. Easy process to file complaint or issue with appliance.
Business response:
We're glad to hear your experience went well.
We have a stand alone Refrigerator and Freezer that we bought when we built the house. The Refrigerator had to be replaced. In order to match the freezer we needed a certain brand of refrigerator. The AHS service rep Tiara answered our call and went to bat to get us the maximum allowed benefit for replacing our refrigerator!! Thank you Tiara for all your help!! You are amazing!!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Good for some coverages - excessive following up needed to get things moving , get updates , statuses
Pretty good and answers pretty fast. Timely and nice
Business response:
Hi Trishyonna, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The men that did the work were respectful & very knowledgeable!
Business response:
Hi Michael. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.
Very responsive to my needs and send out people who do first rate jobs.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The Whole Process Went Soo Smoothly! Just Like It’s Supposed To From Start To Finish!! I Placed The Call, Tech Showed Up, 1 Week Later Our Fridge Was Working Like A Charm!! Very Happy!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.8 star rating with 95,827 reviews.
American Home Shield is open now. It will close at 5:00 p.m.