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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Home Shield will process claims either online or over the phone. I like to call all the time. But they send me email confirmation and contact information for your technician and I've never had a problem with them. I've always had good experiences. I only had one bad years ago when we had a rental property. And the technician was really rude, but Home Shield allowed me to switch and not use that technician. Recently, one of the light switches in my house was not grounded, and ARM Electric they grounded it for me. It had shock... read more
There was some leak in faucet, a leak in the hot water heater, and a problem with the showerhead. Ralph's Plumbing was pretty quick as far as response time and completing everything. Doing claims with American Home Shield is pretty simple as far as the process. It's just that sometimes depending on what provider, they'd be like overbooked or they'd be the only provider in the area. So sometimes, it takes a little while. American Home Shield could have more variety of providers, especially when one is overloaded.
I had water leaking in my sink and I called American Home Shield. They said that in 24 to 48 hours, their contractor would contact me. That's what happened and their contractor named The Lindsay Company came out to do service. I've had them out for a couple of other claims and they were very professional. The techs found that there was a leaking pipe underneath my sink and they stopped it. So, I don't have to worry about molds or leaking water. Things have been fine since they came. I've had AHS for several years and I've ne... read more
Red Wing Plumbing and Heating was amazing. I hope that they continue to be with American Home Shield. I'm still moving into the home. We had a mystery happening to us. On our kitchen sink, we couldn't figure out why we didn't have any water pressure. They tried a couple of things, and then they finally mitigated that. So, that was fantastic, and I was super happy about that. Then our water heater was continuously dripping. We just put a bucket under there. It was a slow drip. The contractor tried a number of things and what ... read more
We had no hot water and the technician who came out was great. He came on time and he was professional and friendly. He was really engaging and he explained this stuff to us and was extremely helpful. Everything went well. American Home Shield has been great, so far, so I'll keep the service.
I've been a member of American Home Shield for many, many, many years. I like them. On one of my houses that I've had, they replaced both the air conditioners. They've always been on time whenever they said somebody would be there so I stayed with them.
We had a claim for the exhaust fan. The contractor had one on board that they replaced it with, but it was a used one. It's kinda noisy. I'm gonna have to call in and get it replaced. But they went the extra mile. They were very polite and professional too so it was all right.
We went on vacation to Texas for about a week. When we came back, it was really warm in our home. Even though we can hear the AC unit was on, no air came out of the vents. So, we called Home Shield. Everything was straightforward. They assigned the job to this particular company. When we got ahold of them the next day, they scheduled it for the day after that. They came out a bit earlier than they had scheduled it for. But by the time they came out, for some reason, the AC started working. We thought maybe it was some ice st... read more
I recently purchased the warranty from American Home Shield and I immediately had a claim for my gas furnace that wasn't working. The contractor was really nice. I had to have them come back twice because the first time, it did not resolve the issue. But the second time, he was able to determine what it was. It was a faulty thermostat which I just fixed myself in the interest of time. American Home Shield was responsive and understood the issue. They did their best to get it fixed quickly.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,737 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.