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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,822 reviews
Joe Totoraitis's profile image
Joe Totoraitis 
2 years ago

Come through for me as the homeowner. Got it done the first call. 

Business response:

Hi Joe, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Robert Ashbee's profile image
Robert Ashbee 
2 years ago

I purchased a Home Warranty when I put my home up for sale. The Realtor suggested this as an incentive to the prospective buyer (s) as peace of mind to help the sale go through. Before I actually sold my house I had an occasion to use this warranty to get my outdoor AC unit replaced which for a small deductible ended up incresing the sale price as a positive feature. I feel anyone either selling or buyers who did not receive a home warranty check put American Home Shie;d. 

Business response:

Thanks for sharing your positive feedback. 

DANIEL CADENA's profile image
DANIEL CADENA 
2 years ago

They respond really fast and courteously. 

Business response:

Thanks for sharing your positive feedback. 

Vanessa's profile image
2 years ago

They work with qualified and exceptional contractors. 

Business response:

Hi Vanessa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Fadwa khadra's profile image
Fadwa khadra 
2 years ago

Great customer service and fast repair service 

Business response:

Hi Fadwa, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Bill Henke's profile image
Bill Henke 
2 years ago

Have been very saatisfied with my policy & the reps. that handle the calls & scheduling 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Bruce Hoelzer's profile image
Bruce Hoelzer 
2 years ago

Simple to set up appliance repair and tech corrected the problem 

Business response:

Thanks for sharing your positive feedback. 

SHELLEY's profile image
2 years ago

Two of the venders (plumbing and garage door) were useless. Plumbing tried to send us to his "friend" who seems to be running an insurance scam. The garage door guy did nothing but try to get us to replace everything - even though he knew is wasn't covered. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tiffany's profile image
2 years ago

The customer service was very helpful throughout the process 

Business response:

Thanks for letting us know everything is working out for you! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,822 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.