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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,861 reviews
Tim Merkley's profile image
Tim Merkley 
2 years ago

They were very prompt with the service of my air unit. 

Business response:

Hi Tim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

sofia bucay's profile image
sofia bucay 
2 years ago

not the best contractors cheap not proffesional 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience. 

Monique Stanley's profile image
Monique Stanley 
2 years ago

I really appreciate this home warranty. It works in a timely manner and I have not had any issues with the contractors either. Top notch service. This is the 3rd home warranty company and the BEST!! 

Business response:

Hi Monique, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Bonnie Gray's profile image
Bonnie Gray 
2 years ago

efficient and timely and gets the problem resolved so far 

Business response:

Your feedback is greatly appreciated. 

McCall's profile image
2 years ago

they do not cover many of the things that I would think are necessary for homeowners 

Business response:

Dear McCall, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

FERNANDO's profile image
2 years ago

Communication is very frictionless. The separation between the home owner and the service providers gives the sense of a built-in delay and limited choices. However, issues are addressed in a reasonable amount of time. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Michelle Padgett's profile image
Michelle Padgett 
2 years ago

My experiences with the company have been excellent. I had SEARS AND THE SERVICE WAS BAD 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Kenya S Huggins's profile image
Kenya S Huggins 
2 years ago

Prompt Service!! One call that's all it took!! 

Business response:

Hi Kenya, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Barbara Coffey's profile image
Barbara Coffey 
2 years ago

This is my second home warranty and AHS is by far the superior company. My old home warranty took almost 2 months to get my problem resolved. It was during cov19 but I kept getting the run around with a different excuse every time. AHS is by far the company I want in my corner. Thank you. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,861 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.