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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,161 reviews
Paola Mogle's profile image
Paola Mogle 
2 years ago

My first claim was taken care of. My second one I paid my visit fee at the beginning of June. We are in July and my request hasn't been solved. CNC is the contractor, the first visit was a no call no show. The second they didn't do anything as they needed to submit a quote to American Shield. As of July 3rd we still haven't received our service. There is no easy way to communicate with American Shield Amer 

Paul V Marsh Jr's profile image
Paul V Marsh Jr 
2 years ago

The last company did not show up at all, could not get help from AHS 

Sawanda's profile image
Sawanda 
2 years ago

The agents assisting me have been professional, efficient, empathetic and courteous when filing my claim. I have been on both sides where they have repaired my appliance or replaced them, the companies I have dealt with have been, professional and knowledgeable. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Christopher Allen's profile image
Christopher Allen 
2 years ago

I loved the savings it offered with its partners. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Linda's profile image
Linda 
2 years ago

I like the professionalism and the speed of service once you put a work order in. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Joe Totoraitis's profile image
Joe Totoraitis 
2 years ago

Come through for me as the homeowner. Got it done the first call. 

Business response:

Hi Joe, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Robert Ashbee's profile image
Robert Ashbee 
2 years ago

I purchased a Home Warranty when I put my home up for sale. The Realtor suggested this as an incentive to the prospective buyer (s) as peace of mind to help the sale go through. Before I actually sold my house I had an occasion to use this warranty to get my outdoor AC unit replaced which for a small deductible ended up incresing the sale price as a positive feature. I feel anyone either selling or buyers who did not receive a home warranty check put American Home Shie;d. 

Business response:

Thanks for sharing your positive feedback. 

DANIEL CADENA's profile image
DANIEL CADENA 
2 years ago

They respond really fast and courteously. 

Business response:

Thanks for sharing your positive feedback. 

Vanessa's profile image
Vanessa 
2 years ago

They work with qualified and exceptional contractors. 

Business response:

Hi Vanessa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,161 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.