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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,830 reviews
Tina M Reece's profile image
Tina M Reece 
2 years ago

My claim was addressed and handled in a timely manner by real professionals 

Business response:

Hi Tina, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

SANDY's profile image
2 years ago

Everyone I’ve contacted was very helpful. I highly recommend AHS and have told my friends and family about AHS. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Joe Bellar's profile image
Joe Bellar 
2 years ago

We filed our claim online. It was fast and easy. AHS contacted the contractor for that area. He responded and an appointment was set. We live approximately 3 hours from this property. Everything was handled efficiently without us needing to travel to have the repair completed. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Charles Leopard's profile image
Charles Leopard 
2 years ago

2 positive experiences this year. HVAC and pool pump repairs 

Business response:

Thanks for letting us know everything is working out for you! 

Pete's profile image
2 years ago

Excellent service, prompt, courteous, great work 

Business response:

Hi Pete, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

John A Saunders's profile image
John A Saunders 
2 years ago

Their vendor / partners do what they say they are going to do! They are on time, professional, knowledgeable, and courteous., 

Business response:

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jennifer's profile image
2 years ago

My range heating element was replaced by American Home Shield and I paid $100.00 . After 30 days the elements didn't work anymore I reported it and was told I had to pay $100.00 again in order for them to come back and rectify my range problem 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Elmo's profile image
2 years ago

Excellent service from waitress and Chef. 

Business response:

We're glad to hear your experience went well. 

Hugo's profile image
2 years ago

Great and prompt service. Work to resolve issues fairly 

Business response:

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ​ ​ 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,830 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.