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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It has been extremely helpful when you are not sure what the extent of a problem is going to be. This way you're only paying a deductible and letting the professional solve the issue and only being charged your deductible. If you were to independently call a professional out you're going to pay almost the same amount as a deductible from American Home Shield and then that would not include the repair. It just makes sense to me.
Business response:
Your feedback is greatly appreciated.
Very easy to schedule and work with!!!!!
Business response:
Thanks for sharing your positive feedback.
Quick response from repair company assigned to us.
Business response:
Hi Judy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great customer service. Always made sure that I understood what would be covered in service that would be done.
Business response:
Hi Reta, We appreciate your feedback and hope you continue to enjoy AHS!
Great response time and service was excellent
Business response:
Hi Mariano, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Customer service was great! The repairman was quick and professional.
Business response:
Thanks for sharing your positive feedback.
AHS had always done an exceptional job when ever I had a problem and there has never been a problem in fixing or replacing items
Business response:
Thanks for letting us know everything is working out for you!
Got what needed done in a timely fashion
Business response:
Hi Danita, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Need to clarify when items will not be covered based on the age of the item. Three years ago, repaired the microwave although it was 9 yeas old. Last month, would not repair the HVAC Condenser unit because it was 9.5 years old.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 95,872 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.