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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,872 reviews
Shelley W's profile image
Shelley W 
2 years ago

It has been extremely helpful when you are not sure what the extent of a problem is going to be. This way you're only paying a deductible and letting the professional solve the issue and only being charged your deductible. If you were to independently call a professional out you're going to pay almost the same amount as a deductible from American Home Shield and then that would not include the repair. It just makes sense to me. 

Business response:

Your feedback is greatly appreciated. 

Jeremy Smith's profile image
Jeremy Smith 
2 years ago

Very easy to schedule and work with!!!!! 

Business response:

Thanks for sharing your positive feedback. 

Judy Carmichael's profile image
Judy Carmichael 
2 years ago

Quick response from repair company assigned to us. 

Business response:

Hi Judy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

RETA's profile image
2 years ago

Great customer service. Always made sure that I understood what would be covered in service that would be done. 

Business response:

Hi Reta, We appreciate your feedback and hope you continue to enjoy AHS! 

MARIANO's profile image
2 years ago

Great response time and service was excellent 

Business response:

Hi Mariano, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Debra Harrell's profile image
Debra Harrell 
2 years ago

Customer service was great! The repairman was quick and professional. 

Business response:

Thanks for sharing your positive feedback. 

Robby Harris's profile image
Robby Harris 
2 years ago

AHS had always done an exceptional job when ever I had a problem and there has never been a problem in fixing or replacing items 

Business response:

Thanks for letting us know everything is working out for you! 

Danita Wilkinson's profile image
Danita Wilkinson 
2 years ago

Got what needed done in a timely fashion 

Business response:

Hi Danita, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Phil Creger's profile image
Phil Creger 
2 years ago

Need to clarify when items will not be covered based on the age of the item. Three years ago, repaired the microwave although it was 9 yeas old. Last month, would not repair the HVAC Condenser unit because it was 9.5 years old. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.