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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,875 reviews
VINCENT DIPENTIMA's profile image
VINCENT DIPENTIMA 
2 years ago

On time got right to work and did an excellent job on a difficult ceiling fan control. 

Business response:

Thanks for letting us know everything is working out for you! 

Stephanie Bass's profile image
Stephanie Bass 
2 years ago

Most of my service requests are fulfilled with great professionalism. However I've been waiting all week to hear from a contractor on my latest request. 

Business response:

Your feedback is greatly appreciated. 

Jeffrey Gonzales's profile image
Jeffrey Gonzales 
2 years ago

Fair and has been there for my needs when an issue has occurred 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

EFREN's profile image
2 years ago

What I like about American home shield is that in my situation I work out of town up to a month and American home shield has been there to take care of my issues I have while I'm gone, with quick service request they have a profesional out there to look at and fix my home appliances, me and my wife are happy with their service. 

Business response:

Efren, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jesus's profile image
2 years ago

It has been an excellent experience, service is exceptional and very professional 

Business response:

Hi Jesus, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

George Meadows's profile image
George Meadows 
2 years ago

AMS has been very good to us except for this summer when our AC went out. In plus 100 degree heat we were without service for 4 weeks. The first two people they sent out quit after being here and never notified us they were not coming back. We were getting desperate and called AHS every few days and it was always the same we're working on it, we will get someone. My family was begging me to just hire a local to do it and it caused a lot of strife among us. Finally a member of our family talked to AHS in a not very nice way a... read more

Business response:

Thanks for sharing your experience. 

JAMES's profile image
2 years ago

Love the Representative they are very helpful and eager to a find solution to my problem. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Linda Rafla's profile image
Linda Rafla 
2 years ago

The agents at American Home Shield have always been professional and helpful. We are happy with our interactions with them. The only negative thing that we have had is that some of the technicians that are assigned to our jobs are not honest, some not certified or licensed and others not competent. Other han that we have been pleased. 

Business response:

Thanks for letting us know everything is working out for you! 

Cindi Asher's profile image
Cindi Asher 
2 years ago

Quick and easy. Great jobs! Ive used many times! 

Business response:

Hi CIndi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,875 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.