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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We put a request in for an AC unit that stopped working. The company came out and it was just a simple part replacement. The guy took care of it timely. He followed the protocols of today with everything going on. He had a mask, did his thing and kept distance. He was polite and professional. Everything was good from there. The AC is working as expected since. I would recommend American Home Shield so that others will protect themselves for any unexpected out of pocket expense above just paying for the actual fee for the vis... read more
The part needed for the icemaker bucket repair took about two weeks to get here due to the COVID. But everything went good with the contractor. The ice maker is working fine now. Overall, it was proper service and American Home Shield was able to get someone out here as quickly as possible.
We've had Home Shield before with a previous home. Great service every time. Recently, a guy didn't put the pipe on my water heater correctly, and somehow it backed up into my closet. The contractor that came was an okay guy. So far, so good.
My refrigerator was getting hot and it was making a loud noise. I called American Home Shield and they referred me to a repair service place. I then read the reviews for the service place, and they were bad. I called to see if I could get another repair place, and they told me no. I cancelled it, but then I decided that I didn't have another option, so I called American Home Shield back and they put the call order again. The repair place then came and they diagnosed the problem. The guy said I needed a new fan and unfortunat... read more
Submitting the claim to American Home Shield was easy. I had a dishwasher and it was leaking at the bottom of the door, and Fidelity Appliances came out.
The toilet was clogged up and so was the mainline, and it came up in my tub too. It was not pretty. But Triple S Plumbing was great and they fixed the problem. It was a hot day that day too when the guy came but he was very professional and courteous. That's something I really don't see in a lot of service people. My very first call, they gave me a window from 12:00 to 5:00 for my dryer. I waited from 12:00 to 5:00, and at 5:10, I left. I had no phone call. I tried to call them and they didn't pick up, so I left.As I was dri... read more
I got my problem taking care in a matter of minutes , I did everything online and AHS had someone assigned to me in minutes , next morning at 9 AM got a call from ************************ saying they would be here at 11 AM they arrived a few minutes early and by 11:20 they had my AC fixed and they left . Very pleased
I have been a customer of American Home Shield for over 24 years. I sincerely enjoy knowing that I have a "safety blanket" whenever the air conditioner units, dishwasher disposal, and many other appliances go out and I need to either have them repaired or replaced. This past week, I placed a service order online for my air conditioner unit and my case was assigned to a reputable business in less than 5 minutes. I couldn't believe how fast the service was. The servicemen were here the next afternoon and they were outstanding!... read more
Submitting a claim with AHS has been easy. Recently, I called to submit one and the reps were good. I had some water coming out around my washing machine. The contractors came by and they fixed it. It wasn't a water line. It was this plastic piece that goes into the drain and there was a hole in that, and they patched that up. It's doing good. I haven't had any more leaks. My experiences with AHS were good for the most part, because even a couple of years ago, when the contractors had to come back a few times, they eventuall... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.