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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
During the recent need for a hot water tank replacement we were never told (verbally or in writing) exactly how much our warranty covered the cost of the replacement. I feel as the homeowner we should be informed about the coverage amount and cost detail from the vendor.
It is easy to place service request and services are timely.
Business response:
Hi Jodie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
We have had a few home warranty companies and AHS always has contractors. This means they treat their contractors very well!!!
Business response:
Hi Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield is a very professional company and I highly recommend the services.
Business response:
Hi Sharon. We truly appreciate your feedback. It makes us so happy to know that you are finding the value in the service and coverage we offer. We are very glad you chose AHS as your home warranty company.
I have been with them for almost 4-years. I have seen tremendous improvement with their service and responsiveness. The only negative is that it's pricey once you factor in the service call fees.
Business response:
Hi Mark, Thank you for your feedback regarding AHS and your overall experience to have repairs completed!
They were 5. Professionalism and expertise are beyond anything I could ask for.
Business response:
Hi Kazi. We are so excited to hear about your experience. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well.
Very prompt and efficient when service call was made
Business response:
Hi Denise. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.
The most recent experiences have been positive. There's been a couple of experiences that have been very negative with getting someone located and found in the hopes that we have to go through to have coverage which make it prohibitive.
They assist you at the moment ,no promises or delays to solve your issues
Business response:
Hi Gloria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,552 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.