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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are new to the company, but when we needed assistance, it was a very easy process
Business response:
Hi Heather, I am pleased to hear about the prompt service that you've experienced and hope you continue to enjoy it!
Agents need more training in resolving customer issues.
They always have companies ready to fix any of my issues.
Business response:
Hi Blanca, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Experience has been a great one so far. No major complaints except I paid the fee to get my AC inspected and they said everything was A-OK but then the temperature rose and we turned it on and it wasn't working. Had to pay another fee to have someone come check it out. Turned out to be a blown motor.
Business response:
Hi Jai, thank you so much for taking the time to provide feedback about your most recent American Home Shield experience and the AC repairs. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Large house with many professionals, difficult to get an appliance replaced once it can't be fixed they ghost you.
Fast and wonderful service providers. We left our other home warranty because of poor service and their service providers were horrible. We had our first service request with AHS in over a year and what a difference. So glad we made the change and will highly recommend them to others.
Business response:
Good afternoon Peggy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Very easy to schedule appointments. Website clear.
Business response:
Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS is prompt to arrange for local repair services
Business response:
Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt service. We hope you continue to enjoy the coverage we provide!
I purchased HS this year my washer of 5 yrs went out ( stop spinning) I filed a claim ( very easy and quickly) a tech was scheduled to out before the end of the week. He was prompt and great communication in regards of his arrival . He quickly assessed my machine. HS authorized a new machine I had many options of a replacement to choose from from. Because it was older my I I had a few hundred dollars credit towards a brand new machine my options were from $100 '$5000. I Chose a $100 one and I Love it.. it's much bigger faste... read more
Business response:
Hi Kendra. We are so happy that you took time to let us know about the experience with your washer. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,813 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.