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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Daniel Guenther's profile image
Daniel Guenther 
3 years ago

During the recent need for a hot water tank replacement we were never told (verbally or in writing) exactly how much our warranty covered the cost of the replacement. I feel as the homeowner we should be informed about the coverage amount and cost detail from the vendor. 

Jodie Wood's profile image
Jodie Wood 
3 years ago

It is easy to place service request and services are timely. 

Business response:

Hi Jodie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Susan Brandalesi's profile image
Susan Brandalesi 
3 years ago

We have had a few home warranty companies and AHS always has contractors. This means they treat their contractors very well!!! 

Business response:

Hi Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sharon Taylor's profile image
Sharon Taylor 
3 years ago

American Home Shield is a very professional company and I highly recommend the services. 

Business response:

Hi Sharon. We truly appreciate your feedback. It makes us so happy to know that you are finding the value in the service and coverage we offer. We are very glad you chose AHS as your home warranty company. 

Mark Attucks's profile image
Mark Attucks 
3 years ago

I have been with them for almost 4-years. I have seen tremendous improvement with their service and responsiveness. The only negative is that it's pricey once you factor in the service call fees. 

Business response:

Hi Mark, Thank you for your feedback regarding AHS and your overall experience to have repairs completed! 

Kazi M Hossain's profile image
Kazi M Hossain 
3 years ago

They were 5. Professionalism and expertise are beyond anything I could ask for. 

Business response:

Hi Kazi. We are so excited to hear about your experience. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well. 

Denise Vaughn's profile image
Denise Vaughn 
3 years ago

Very prompt and efficient when service call was made 

Business response:

Hi Denise. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS. 

0's profile image
3 years ago

The most recent experiences have been positive. There's been a couple of experiences that have been very negative with getting someone located and found in the hopes that we have to go through to have coverage which make it prohibitive. 

Gloria Briggs's profile image
Gloria Briggs 
3 years ago

They assist you at the moment ,no promises or delays to solve your issues 

Business response:

Hi Gloria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.