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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was able to make a timely appointment and the correspondence with the provider was sufficient and the quality of work fine.
I file claims with Home Shield online and it's fairly simple. The only thing is if I have two issues going on, it's kinda hard to navigate to put in the right thing that I want done. But they have a section for notes and I can put those in. I recently had a fan motor replaced and a couple of weeks ago, I started smelling an odor. ACE came to check out where the odor was coming from. My wife was with the tech and he took his time and explained to my wife what he was doing and what he thought the problem was. He showed her whe... read more
We moved here to Las Vegas eight years ago from California and we were able to hook up with a Realtor, who had been recommended by some friends that we have here. She has done nothing but serve us well both in terms of finding our rental home when we first moved here and then she worked with us to find the home that we purchased. I called her and I said that we were thinking about a home warranty coverage. Without hesitation, she recommended American Home Shield. Interestingly, we have a rental in California and we talked wi... read more
There are four switches and one of them was off. So, All Home Appliance Repair came out, brought out the entire switch circuit and replaced it. It's working. We just bought this home so we’ve had American Home Shield for 30 days but I had them before and it's always been good.
The ceiling fan in our bedroom quit working and the contractor that was sent out by American Home Shield came out. In about five minutes, the technician figured out it was the remote sensor. He took that out and put it back together, and it worked. They had to order the new remote for the receiver and they came back in a couple of weeks and put that in. It was perfect. They were quick, courteous and knew what they were doing. They were great and they were over in our house 10 minutes each time. The fan is better than before ... read more
The furnace had a crack in it, so it was leaking CO2. Boesker Plumbing did the replacement and the service was great. I also talked to them a little bit about the pretty loud fan on the air conditioner. Overall, American Home Shield has been fine so far.
The initial issue was that the AC wasn't keeping up with the demand and it wouldn't keep the house cool. So Myers came out and replaced the evaporator coil on my air conditioner. After that, it lasted about a week and then there was another issue that they didn't check everything that they were supposed to. I called them back and told them it was not working. They told me to call American Home Shield and request a recall on the original work order. After that, they came out and it ended up being a filter-dryer. There was som... read more
I'm a Realtor and I send Home Shield to my clients. The only thing I don't like is that the basic plan doesn't cover most of the appliances. I always have to request that they do the Shield Plus when I'm asking a seller to pay for a home warranty for my clients because it covers appliances and stuff in the home. Sometimes I get some feedback about that. And then they want to switch to another plan. As a Realtor, it's a little annoying when I have to get somebody else to cover it because they want to pay for the least amount ... read more
Submitting a claim online was easy. AHS was very timely and professional. Blue Ridge Mountain came out and got the job done. Since they left, I haven't had any problems with the toilet running or making noises.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.