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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with American Home Shield for a month and I only had to use them one time. I called in the claim and it was easy to do. The locksmith came out and he was good.
I've had a good experience so far using American Home Shield. Submitting claims to them has been very easy. While there were times I waited when I was getting the warranty, I've never waited long for service. Most recently, I had a plumbing claim for my water heater and their tech repaired it. Any questions I had, he was able to answer. I've recommended AHS to one of my friends who then got their warranty.
I called on the phone and they were polite and gave me all the information I needed. It went pretty smooth. The contractor came and asked me to show him the unit which I did. Apparently, it blew some type of fuse. He fixed it and it's working fine now. In fact, it's even better.
It was very quick to get a claim set up and American Home Shield gave us the number to call, and we called the person that came right out. We had a water leak and so a plumber came out and repaired some things which needed repairing. Then there was still a leak. When we needed him to come out again, he did. He found an additional problem and fixed that. He was really knowledgeable and professional. It was a good experience.
I had a refrigerator claim with AHS and the tech from the appliance repair company seemed to know exactly what the issue was. He fixed it and I haven't had any problem. I was very well satisfied with the company.
My dryer all of a sudden started screeching very loudly anytime we had it on. My daughter's bedroom is right next to the laundry room, so that was not good and we had to try to be creative about how we did laundry. I talked to the rep about it over the phone and I started to describe it. And right away, he said that he was 99% sure that based on the model and on what I was telling him, he knew what was wrong with it. Then, he came out and fixed it in about 20 minutes. It was awesome and now, the dryer is silent again. I'm su... read more
We had Nice Guy Appliance Repair put a new part in my dishwasher. But my dishwasher still is broken. They tried to call me yesterday, but I missed the call. So I'm currently waiting for them to call me back. The guy is really good. But the only problem with this Nice Guy Appliance is that he's the owner of the company and he doesn't have any other tech to help him at the moment. So, that's hard. I just want my dishwasher fixed before my 30 days runs out. I don't wanna have to pay another co-pay.I've been with American Home S... read more
We've been with HSA for 2 years now and everytime we need a service call they were fabulous. Excellent company , great service, prompt to respond and very knowledgeable service techs and reasonable rates.Thanks for all you've done for us!!
American Home Shield's contractor, Liberty Plumbing, has been very conscientious. They are very thorough and they are a pleasure to work with. Thank you American Home Shield for choosing such wonderful HVAC people to be amongst your contractors.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.