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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service. Always timely and professional. Pleased to be a member.
Two separate technicians had to come out and they were fine. They were friendly. They followed protocol with the masks. They had to replace a part on the AC and everything works great now. It was easy to submit the claim but the whole process was quite long. We were out of AC for four or five days. We live in South Texas. Luckily, it was cool during the mornings but it got up into the 90s in the afternoons.A technician came out the very next day then they said that there was something wrong. There was a piece that they neede... read more
JV Pools was very good. The guy had to put a new valve in for the pump system where it could tell you if you need more water in one of those valves. I've had some cool guys here and I just didn't like their attitudes. But his attitude was very good. Everything's working good, so far.
The icemaker was not working and the handle on the door broke. Lafayette Refrigeration came out and the tech was very professional and on time. There was lots of communication. I like the timeliness of getting the service requests and service repairmen out with AHS.
I made a service request because I had electrical issue and my stove was not working. The first contractor was unable to come in a reasonable time so I called service department and ** was so helpful in setting up another appointment!! Contractor came on the weekend and rectified my issue.
The refrigerator went out and American Home Shield got ahold of Merit’s right away. Then, Merit’s came out and looked at the refrigerator. They said it couldn't be repaired and they put it in. Home Shield did a wonderful job. We're expecting a new refrigerator. I'm really satisfied. I've told people to get Home Shield and that they are a great company. The minute my daughter who was in England for several years got back to the country, I told her she needs to get it.
I left one morning and the garage door was open and working. When we came home that evening, it didn't work. Our neighbor called us and said something about somebody else in the neighborhood was having problems with it. They couldn't get in their garage. We called Electric Power Board and the power wasn't cut off so we didn't know what happened. The remote controls didn't work. #1 Garage Door came out and I was out there with the guy the whole time. He walked me through it and told me what I needed and what I'm gonna need in... read more
I put in a claim with Home Shied for a contractor to look at my refrigerator and my dishwasher. The refrigerator was very hot, which is abnormal, and the dishwasher was not drying. I submitted the claim online on a Saturday and the website was easy to navigate. The only hiccup that we had was me paying for the deductible. My payment was posted online. It's in my account so I don't know where that hiccup came from, but I ended up calling last week to pay for the deductible.Ashman Appliances called the very next day and they w... read more
It seems like everything is going fine. The guys came in, did their job, cleaned up, and left. Very professional. They fixed it. The part took a couple of days, but that goes with the territory. Everything was good. When the tech from Indoor Comfort Experts first came out, there was water standing in my yard and something was stopped up dealing with the air conditioner. Then right after he fixed that, the air conditioner was working fine. Everything was. The water was dried up around my house. And then the air conditioner st... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.