American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Karla's profile image
3 years ago

Customer Service from the person who worked with us to order the new dishwasher and the contractor 

Business response:

Hi Karla, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide! 

marlene kelly's profile image
marlene kelly 
3 years ago

Always there for me. Always professional service and dependable on time serv[ce. 

Business response:

Hi Marlene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jason Henderson's profile image
Jason Henderson 
3 years ago

Great service, repairs covered. Saved me lots of money. 

Business response:

Hi Jason. Thank you so much for your feedback. We love saving our members money and providing you with coverage you can count on. Thank you for choosing AHS. 

Sadie Mallory's profile image
Sadie Mallory 
3 years ago

My dryer went down and when they could not get parts to fix it they replaced it with a brand new GE Dryer 

Business response:

Hi Sadie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Rachel Davis's profile image
Rachel Davis 
3 years ago

Everything went according to plan can't complain would use again 

Business response:

Hi Rachel,We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Dawn's profile image
3 years ago

Very prompt in assigning a service company 

Business response:

HI Dawn. We understand how important it is to resolve repair needs as quickly as possible for our members. We are happy to hear that you are satisfied with the service you have received. We hope you continue to use and enjoy the service we provide. 

Pavan Rajagopal's profile image
Pavan Rajagopal 
3 years ago

Prompt and professional resolution of problems. Good quality contractors. 

Business response:

Hi Paven. We are so delighted to hear about the prompt and professional service you received. Thank you for taking time to let us know how we are doing. We value your feedback. Thank you for trusting AHS. 

Bartley Casey's profile image
Bartley Casey 
3 years ago

I've had some good experiences, some that were not so good, and one that was horrible. I still think about leaving them for a competitor due that unresolved claim. 

Bryan Nagle's profile image
Bryan Nagle 
3 years ago

Never had an issue, except when/if I requested documents. Some call center communication difficulties. 

Business response:

Hi Bryan. Thank you. We value your feedback and opinion. It is good to know that you have not had any issues. We also appreciate the feedback regarding areas for improvement and look forward to taking to care of your next repair need. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.