This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield assigns companies quickly. Unfortunately 1/3 of the companies don't call to make the repair appointments. One dryer repair company couldn't fix our dryer and said they would refer the claim to a repair company to finish the job. This never happened.
Customer Service from the person who worked with us to order the new dishwasher and the contractor
Business response:
Hi Karla, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide!
Always there for me. Always professional service and dependable on time serv[ce.
Business response:
Hi Marlene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great service, repairs covered. Saved me lots of money.
Business response:
Hi Jason. Thank you so much for your feedback. We love saving our members money and providing you with coverage you can count on. Thank you for choosing AHS.
My dryer went down and when they could not get parts to fix it they replaced it with a brand new GE Dryer
Business response:
Hi Sadie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Everything went according to plan can't complain would use again
Business response:
Hi Rachel,We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Very prompt in assigning a service company
Business response:
HI Dawn. We understand how important it is to resolve repair needs as quickly as possible for our members. We are happy to hear that you are satisfied with the service you have received. We hope you continue to use and enjoy the service we provide.
Prompt and professional resolution of problems. Good quality contractors.
Business response:
Hi Paven. We are so delighted to hear about the prompt and professional service you received. Thank you for taking time to let us know how we are doing. We value your feedback. Thank you for trusting AHS.
I've had some good experiences, some that were not so good, and one that was horrible. I still think about leaving them for a competitor due that unresolved claim.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.