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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,534 reviews
Michael A Freeman's profile image
Michael A Freeman 
3 years ago

Excellent customer service - prompt attention to our need. 

Business response:

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Brian Heyman's profile image
Brian Heyman 
3 years ago

Fast response time and professional service 

Business response:

Hi Brian, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

David Hogan's profile image
David Hogan 
3 years ago

It is hard to get your suppliers to respond quickly, no matter the problem 

Jerry Caplinger's profile image
Jerry Caplinger 
3 years ago

All service issues were addressed promptly; on one repair of an icemaker, the company elected to replace the unit, rather than repair it. I was not contacted and notified by the company that that action had been taken, I found out when I was contacted by the repair company when they were seeking to close their ticket, which was about a month after the repair investigation. 

valerie johnson's profile image
valerie johnson 
3 years ago

easy no hassle friendly knowledgeable great customer service 

Business response:

Hi Valerie. Thank you for the positive feedback. We appreciate you letting us know how we are doing. We know how important it is to provide you with service you can count on. Thank you for trusting AHS. 

Ionadas Miguel's profile image
Ionadas Miguel 
3 years ago

American Home Shield continues to demonstrate professionalism and prompt service 

Business response:

Hi Ionadas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Silvia Marroquin's profile image
Silvia Marroquin 
3 years ago

American Home Shield is quick to respond when I put in a request. They never let me down. 

Business response:

Hi Silvia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Maisha's profile image
3 years ago

Service has been propped reimbursement was extremely timely and the technicians that have come out I've been very professional and knowledgeable and their trade. 

Business response:

Hi Maisha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Pat Anjola's profile image
Pat Anjola 
3 years ago

They were prompt in authorizing and setting up an appointment with the repair company. 

Business response:

Hi Pat, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,534 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.