This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has always responded quickly to my online requests for service. There has always been follow-up communication regarding the assigned contractor and after the work was completed. The only reason I gave a 4-star review was when I tried to submit a service request the last time for my clothes dryer, there was no box for comments to be made. It stated that my contractor may be one who performed virtual evaluations of the appliance. I am totally against virtual evaluation because AHS stuck us with an appliance repair service ... read more
Business response:
Hi Ileene, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
timely, many resources. get the work done
Business response:
Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
The contractor came out the next day. My American Home Shield warranty saved my over $1,700.
Business response:
Hi JG, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Instant response to what you need and assistance in getting help
Business response:
Hi Jason. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Excellent job processing claim, however it has been over 8 days and our problem has not been solved because there is not replacement for my water heather.
Last one were done as expected. Job was done in a timely manner and the problem was resolved.
Business response:
Hi Blanche, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
We called to have someone come out to help with my dishwasher. The technician was helpful, gave me all the necessary information and it is working fantastic.
Business response:
Hi Cindy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
They sent Element Air out to work on our AC cleaned it replaced compressor now working beautiful.
Business response:
Hi James, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Custumer response is very quick-. The service man that came was very good - clean and efficient
Business response:
Hi Gino, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,695 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.