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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,531 reviews
Sharon Conable's profile image
Sharon Conable 
3 years ago

Home repairs never occur when you are expecting them and have budgeted for them. American Home Shield lets me be worry free knowing that if I have any issues...they will handle them for me. 

Anthony Papantonio's profile image
Anthony Papantonio 
3 years ago

ITs a good company but trying to call in a problem is a little problemsome 

tom cesar's profile image
tom cesar 
3 years ago

AHS has been fair in fixing things and replacing them 

Business response:

Hi Tom. We are so happy that we are meeting your expectations. We will strive to meet this same level of service for all your AHS coverage needs. Thank you for being a valued member. 

Rhonda McLaughlin's profile image
Rhonda McLaughlin 
3 years ago

Customer service is not that great. Charges for services not used. 

Verrney Brooks's profile image
Verrney Brooks 
3 years ago

I been with AHS for over almost 20 years I am now in my second home. Very Professional Great Company. 

Business response:

Hi Verney, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kimberly Dean's profile image
Kimberly Dean 
3 years ago

AHS has literally saved us thousands of dollars. Our HVAC unit went out last year, late winter around February. The unit could not be repaired, so they replaced the entire unit at the cost of our deductible. It's easy and convenient to file a claim online & wait for confirmation, that includes an appointment with a local experienced technician. I can't stress enough, the importance of purchasing this additional insurance to give you peace of mind when major appliances fail unexpectedly. We have had to make atleast 3 claims i... read more

Business response:

Hi Kimberly. We are so excited to read about your experiences and to know you are finding the value in being and AHS warranty member. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you. 

Derek D'Acqua's profile image
Derek D'Acqua 
3 years ago

Called home shield and they scheduled everything making it real easy 

Business response:

Hi Derek, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Archbishop Tony Scuderi, DD, PsyD, DMin's profile image
Archbishop Tony Scuderi, DD, PsyD, DMin 
3 years ago

Timely, experienced, personable and great work 

Business response:

Hi Archbishop, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Varun Bhaskar's profile image
Varun Bhaskar 
3 years ago

Israel was very helpful and resolved our HVAC issue. 

Business response:

Hi Varun. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,531 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.