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American Home Shield ProConnect™ - Memphis, TN

4.9
  • Home Services
  • Memphis, TN
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About this business

Home ServicesAppliances & RepairCarpet Cleaning

Location details

150 Peabody Place, Suite 302, Memphis, TN, 38103, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.91,427 reviews
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Rose E.'s profile image
a year ago

I couldn't believe they sent a service repair company to my home on the day I made the appointment. In the past with other companies I would have to wait at least a week to get an appointment. This company is the BEST, and I will always refer them to any and all of my friends who are in need of a home repair company. Thank you for everything you do! 

Business response:

Dear Ms. Engard, Thank you so much for the 5 stars regarding your customer service experiences with AHS ProConnect! It is our utmost priority to provide you with fast, friendly service that exceeds your expectations, and we love the positive feedback and always appreciate the opportunity to assist you. On behalf of the entire team, thank you again! We truly value your business and recommendation and look forward to serving you again. Warmest regards, Hope 

Bonnie W.'s profile image
a year ago

American Home Shield ProConnect in the Tampa Bay, Florida area is great! I got a same day appointment for a broken frig, and Jesus Colmenares was excellent! He arrived during the appointment window, diagnosed the frig's problem, took care of getting the parts and came back 2 days later to fix the frig. Now the frig works fine. Jesus is professional, friendly and answered all of our questions respectfully and completely. I was SO glad he was the one coming back to complete the repair. Fast service at a very reasonable price b... read more

Business response:

Dear Ms. Wilpon, Thank you so much for the 5 stars and providing such thoughtful feedback regarding your excellent customer service experiences with AHS ProConnect and your service professional! It is always our distinct pleasure to connect you with service professionals for all your home services on-demand, and we appreciate hearing about the professionalism and level of service you received. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Warmest ... read more

Deborah T.'s profile image
2 years ago

Jonathan J was very knowledgeable and professional. Got the job done!!! 

Marcus H.'s profile image
3 years ago

Customer for over 10 years I was with them for over 10 years. The quality of work is excellent. The speed of response for service calls is excellent. The coverage is wide and I never had any problem with them saying an item is not covered in over 10 years. Those are the positives. The negatives are: - They will keep patching up an equipment till the very end to ensure they don't have to pay to replace. - When they do have to replace the ceiling will get you a replacement but usually not a quality replacement. On my AC unit ... read more

Janet H.'s profile image
3 years ago

Excellent service! 

Bob M.'s profile image
3 years ago

Prompt response time. Snowed up during the scheduled period of time. Wore PPE during the visit. 

Pat C.'s profile image
3 years ago

Came the same day and had the parts. Wonderful efficient work. Thanks. 

Stan N.'s profile image
3 years ago

Excellent service 

Peter B.'s profile image
3 years ago

The young man arrived at the house, saw what I had said about our old oven and the cancel button, took off the control panel, fixed the cancel button, put the control panel back on, and I paid him and he left. I was amazed at the speed that he got it fixed, in maybe an hour. Henndii deservesv 6 stars, NOT 5. Just like Santa, worked quickly and got it done. Didn't talk much except to tell me what he needed as please turn the power off, back on, getting more tools from his car, and thats about it. Just a good guy. I'd hire him... read more

Frequently asked questions about American Home Shield ProConnect™

How is American Home Shield ProConnect™ rated?

American Home Shield ProConnect™ has a 4.9 star rating with 1,427 reviews. 

When is American Home Shield ProConnect™ open?

American Home Shield ProConnect™ is closed now. It will open tomorrow at 8:00 a.m. 

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