America's Preferred Home Warranty

Deborah S 

on BBB

a week ago

I loved having this warranty as a first time home owner. They were very nice people to work with. ******* was the best!!! She handled my claims quickly and was very pleasant. 

Lakeith J 

on BBB

2 weeks ago

**** *. was AMAZING! She gave me all the time I needed. She helped us with multiple claims and she was one of the kindest people I have ever spoken too over the phone. Forever. 

Crystal G 

on BBB

a month ago

I have had a home warranty through APHW for a few years now, and I am quite satisfied with the company as well as the claims process. I recently worked with ******. for a bathroom plumbing issue, and she worked diligently to assist me, she asked the technician thorough inquiries, and was clear in providing me with the information regarding coverage for my claim. Regarding the company, the claims and reimbursement processes are simple and timely, I am able to receive funds directly into my bank account, and it is easy to revi... read more

Ileanna P 

on BBB

4 months ago

I've used APHW twice now for electrical and plumbing repairs totaling approximately $800. Their claims process is straightforward and timely, both of which have been accepted on the spot. ******** assisted me today and she was polite, professional and thorough in investigating my claim. As a new homeowner as of last year, I wasn't sure what repairs would come up after my house sat vacant for 3+ years, and my warranty has already paid for itself after only 10 months, and only two claims. I will absolutely be renewing in May a... read more

Debbie B 

on BBB

4 months ago

As a REALTOR I have been working with the company for a few years now and they have come through for my clients when needed and have always been helpful. Today I had the pleasure of talking with **** *. He just reiterated why I keep using APHW. So helpful above and beyond. 

donelle g 

on BBB

7 months ago

I like the company. 24 hour service for claims and coverage is pretty good. Wish they had better options for more coverage. Claims are easy to submit, renewal is easy. They could offer more coverage would be better all the way around. Some coverages are limited - the website is horrifically horrible. Yes I said that. Can not log in. Can not add ACH for the reimbursement process, NOT user friendly absolutely the worst website I have ever used or seen. I know they are trying to make all claims go by uploading documents. It wil... read more

Chuck M 

on BBB

9 months ago

******** was very professional and answered all my questions. She also worked very well with my plumbers. 

Angel R 

on BBB

9 months ago

I enjoyed working with ********!!! She was patient, kind and knowledgeable about what we needed to get the job done. Thank you to all of you for the great work you do. ?? 

Robin J 

on BBB

10 months ago

Spoke with Faith and she was very courteous and professional. Walked me through the entire claim process with simplicity and clarity.