This profile has been claimed by the business owner or representative.
Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear.Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear.
5775 Ann Arbor Rd, Jackson, MI, 49201, United States
Get directionsThis company has been great to work with so far! Super quick response time on claims and working with ******* in the customer service department was great! Very friendly and professional!
Business response:
Hello *****,Thank you for this fantastic review! Im so glad to hear that you have enjoyed a 5-star experience while working with ******* and our award-winning **************** Team.Did you know ******************************************* Home ****************** (****) offers our homeowners a free loyalty program? Through our Preferred *************** program, you can save on the food, goods, and services you use every day. Check it out here: ******************************************** Care Support Team
Helpful friendly customer service and staff! Quick to answer on any questions and responses. Highly recommended!
Business response:
Hello ****, Thank you for this fantastic review! I'm pleased to hear that our award-winning **************** Team was so pleasant and accommodating. I'm also glad to hear you've recommended us to your friends and family. Did you know Americas Preferred Home Warranty (****) offers our homeowners a free loyalty program? Through our Preferred *************** program, you can save on the food, goods, and services you use every day. Check it out here: **********************. ************************** Support Team
I have been with **** for a year now and I am very pleased with the level of support and quality service they have provided for me and my family. The turnaround time is sufficient and I will be continuing my journey with ****.
Business response:
Hello ********,Thank you for this awesome review! Im so glad to hear that you are pleased with our award-winning *************************** and the support they have provided your family.Did you know Americas Preferred Home Warranty (****) offers our homeowners a free loyalty program? Through our Preferred *************** program, you can save on the food, goods, and services you use every day. Check it out here: ******************************************** Care Support Team
************** warranty service. Every time I call them, I find a quick answer from friendly customer oriented staff. Their reps are systematically trained on how to respond to claims.
Business response:
Hello *******,Thank you for this wonderful review. Im pleased to hear that our **************** Team provided you with a ****** experience!Did you know that we offer fast and easy payment for approved claims? Check out the following link for more information: **********************. ************************** Support Team
Our A/C went out conveniently at 5pm on a Friday so I called **** and started a claim. They were nice and personable. I was able to locate a company that could come out same day (evening) and have it repaired for less than an arm and a leg. **** was my point of contact and she was the nicest person ever! She took excellent care of us and was very helpful. I was not looking forward to making a claim but **** and the others made it painless.
Business response:
Hello *******,Thank you for this fantastic review. Im delighted to hear that **** was so pleasant and took such fantastic care of you throughout the entire claims process!To make the experience even better, we also offer you a way to start your own claim online! Skip the phone call, get personal updates and even check the status of your claim anytime. Get started here: **********************. ************************** Support Team
Homeowner for 8 years and have been a customer of **************************************************************, **** excellent customer service and our experience has been solid over the years. Repairs have been taken care of and we have been extremely grateful to have the coverage and will continue to use Americans Preferred Warranty for any future services. Im thankful to have had warranty coverage each time we experienced a need for services.Overtime we have had service to our AC, Furnace, sump pump, stove etc. It is tr... read more
Business response:
Hello *******,Thank you for this spectacular review! I am so pleased to hear that our warranty has protected your home for so many years giving you the peace of mind of knowing that we have you covered.To make the experience even better, we also offer you a way to start your own claim online! Skip the phone call, get personal updates and even check the status of your claim anytime. Get started here: ******************************************** Care Support Team
Dont have a lot of experience with home warranty companies. I understand that its being complicated process. However, everything that we have submitted that has been covered by our warranty has been promptly paid back and its been a pleasure working.
Business response:
Hello ******,Thank you for this excellent review. Im pleased to hear that you have had such a positive experience with our company and we look forward to helping you continue that trend!Also, your home can be the ideal place for cool, peace, and quiet. Here are a few steps you can use to stay cool at home and maybe even lower your electric bill: ******************************************** Care Support Team
This company provides EXCELLENT CUSTOMER SERVICE, after calling to have my AC issue fixed, I spoke with ******* who was so very nice, patient and helpful assisting me. With the multiple questions I had as a first time home buyer with this warranty company, she was very patient, and kind thoughout the entire call politely adressing every question and concern I had. I will definitely recommend this company if you are looking for a great warranty company that will cover the things you need for your home.
Business response:
Hello *******, Thank you for this glowing review. Im so pleased to hear that ******* provided you with a 5-star customer service experience and Im very grateful for your recommendation of our company to your friends and family! To make the experience even better, we also offer you a way to start your own claim online! Skip the phone call, get personal updates and even check the status of your claim anytime. Get started here: **********************. Respectfully, ************* Support Team
The person I spoke with was bery helpful & took the time to walk me through the process. Excellent service.
Business response:
Hello *******, Thank you for this fantastic review! Im delighted to hear that your customer service representative was very accommodating and thorough when walking you through our claims process. We also assist our homeowners by providing you with our ************* This feature allows you to review, track and manage your claims with a click of a button. Explore it here: ******************************************** Care Support Team
America's Preferred Home Warranty has a 4.8 star rating with 4,903 reviews.
America's Preferred Home Warranty is open now. It is open 24/7.