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America's Preferred Home Warranty

4.8

About this business

Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear.Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear. 

Location details

5775 Ann Arbor Rd, Jackson, MI, 49201, United States

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4.84,905 reviews
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Toby R's profile image
Toby R 
2 years ago

Provide fast, easy and understanding service. Highly recommend using America's preferred home warranty, inc.A+ company 

Business response:

Hello ****,Thank you for this wonderful review of your experience; we're pleased to have provided you with A+ service, backed by our A+ BBB rating!Another way we go above and beyond for our homeowners is with a blog jam packed with general maintenance tips you can use to help keep your home systems running smoothly. Check out the following link for more information: ******************************************** Care Support Team **************************** America's Preferred Home Warranty 

Daniel A's profile image
Daniel A 
2 years ago

We had a good experience with this company this past year and have renewed for another year. Easy to deal with. 

Business response:

Hello ******,Thank you for this excellent review and your continued business! We greatly appreciate your support and look forward to assisting you, should the need arise. Did you know that we have a blog full of useful tips for you to help keep systems running smoothly throughout your home and attached garage? Check out the following link for more information: ******************************************** Care Support Team **************************** America's Preferred Home Warranty 

Mike J's profile image
Mike J 
2 years ago

******* was very helpful and professional. She explained the entire process and ensured I understood what to expect going forward. 

Business response:

Hello ****,Thank you so much for this wonderful review of your experience with our helpful and professional staff. I am happy that we were able to help you understand the process!The warranty offers coverage on a wide range of items throughout the home and attached garage; check out this short video for an explanation of some of the items the warranty covers: **********************. ************************** Support Team **************************** America's Preferred Home Warranty 

Bilge K's profile image
Bilge K 
2 years ago

They provide a fast and easy service. I recommend them as they will back you up for most of the unforeseen issues with your home and appliances. 

Business response:

Hello Bilge,We greatly appreciate your kind review and are very happy to see that we were able to assist you with your unforeseen appliance failures!Did you know that **** offers several payment options for approved claims? Check out the following link for more information: **********************. ************************** Support Team **************************** America's Preferred Home Warranty 

Alison S's profile image
Alison S 
2 years ago

******* was amazing. She went above and beyond and was knowledgeable and very helpful. I worked many years in customer service and she was an absolute 10!!! My one issue is that I live in a very, very small town and finding a licensed company is extremely difficult. I also live in a state that does not require a heating and cooling company to be licensed so why should I be penalized? I believe some of your policies should be reevaluated. 

Business response:

Hello ******,Thank you for this wonderful review of your experience with our award-winning customer service team; I am happy to see that you received the excellent care we strive to provide on every call!In addition to our staff's deep knowledge of our home warranties, we offer extensive coverage throughout the home and attached garage; check out the following link for more information about some of the items we cover: **********************. ************************** Support Team **************************** America's Pref... read more

Laurie H's profile image
Laurie H 
2 years ago

APH is very easy to work with and the staff is always friendly and easy to talk to. They answered all my questions and helped with their easy claim process. So far, have filed one claim and the reimbursement was provided in a weeks time, very impressed. Would definitely recommend! 

Business response:

Hello ******,Thank you for this excellent review of your experience. I am so happy to see that you have enjoyed speaking with our award-winning customer service department, and that they were able to assist you with our easy 3-step claims process. Did you know you can now get paid even faster for approved claims? Check out the following link for more information on ACH transactions: **********************. ************************** Support Team **************************** America's Preferred Home Warranty 

Lcartr's profile image
Lcartr 
2 years ago

***** was extremely helpful, professional, and courteous. He provided excellent service in an efficient manner.Thanks very much for an easy claim process, which made an unexpected plumbing problem easy to manage.************************* 

Business response:

Hello ******,Thank you for this excellent review of your experience with our award-winning **************************** I am pleased that we were able to be there for you in your time of need!From start to finish, we want all our homeowners to have a wonderful customer service experience. Learn how we continue to find more and better ways to be here for you when you call: https://bit.ly/3VvrlK3.Respectfully,Customer Care Support Team **************************** America's Preferred Home Warranty 

Mallory W's profile image
Mallory W 
2 years ago

The customer service is top notch! Theyve been more than helpful in getting things taken care of for me. 

Business response:

Hello *******,Thank you for this excellent review of your experience; I am very happy to see that you felt our customer service department was top-notch, and that they were able to be there for you in your time of need! It's cold outside and is important to remember that a simple step like changing the filter on your furnace can go a long way toward keeping it running. Check out the following link with more information about changing your furnace filter: https://bit.ly/2XssXwj.Respectfully,Customer Care Support Team ********... read more

Daniel G's profile image
Daniel G 
2 years ago

The best home insurance company, has flexible plans and answers promptly . They have a very good employee in the customer service department. I am really happy and this is my second year and more to come. I will recommend with my eyes closed 

Business response:

Hello ******,Thank you for this incredible review; we are grateful that you had such a pleasant experience!With the cold weather upon us, it is imperative to keep your furnace running smoothly; check out the following link with important tips for maintaining your system: https://bit.ly/2XiHoCS. ************************** Support Team **************************** America's Preferred Home Warranty 

Frequently asked questions about America's Preferred Home Warranty

How is America's Preferred Home Warranty rated?

America's Preferred Home Warranty has a 4.8 star rating with 4,905 reviews. 

When is America's Preferred Home Warranty open?

America's Preferred Home Warranty is open now. It is open 24/7.