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5775 Ann Arbor Rd, Jackson, MI, 49201, United States
Get directionsLove the fast response and choice of repairmen. Recommended this company to two others and they are happy with them as well.
Business response:
Hello ******, Thank you for this wonderful review of your experience and for recommending us to your friends! I am pleased to see that you have enjoyed the freedom of choosing your own contractor. Did you know that in addition to our expediate response times we now offer a faster way to get paid on approved claims? Check out the following link for more information: **********************. ************************** Support Team **************************** America's Preferred Home Warranty
******** care was very helpful and informative in answering my call.
Business response:
Hello *********,Thank you for this wonderful review of your experience; I am pleased that we have been able to assist you in answering your questions. The warmer weather will be here soon and that means getting your A/C unit ready for use; check out the following link with tips for spring A/C maintenance: ******************************************** Care Support Team **************************** America's Preferred Home Warranty
I have been a customer for a few years. So far, I am very satisfied with ****. I have had many questions and they're always quick to respond. I really appreciate that they don't leave me hanging waiting for a response.
Business response:
Hi ******, Thank you for this wonderful review; I am happy to see that you have had such a pleasant experience!Did you know that **** now offers a faster, more convenient way to get paid on approved claims? Check out the following article for more information on ACH transactions: ******************************************** Care Support Team **************************** America's Preferred Home Warranty
Im skeptical of most warranty companies. That being said, this warranty was provided with the purchase of our last home & so when it came time to try to make a claim, I thought for sure it was going to be a pain. It wasnt! In fact, quite the opposite. I was able to use a vendor I trusted & therefore didnt feel like I was being taken and the claim process went smoothly. My claim was approved and to my added delight, our reimbursement was sent directly to our account. I was very pleased with the entire process! Would certainly... read more
Business response:
Hello *******,Thank you for this wonderful review of your claims experience! We strive for giving a great experience and always love to hear about it. In addition to all the wonderful perks mentioned in your review, we also have a blog packed with loads of useful information for keeping systems and appliances running smoothly; check it out here: ******************************************** Care Support Team **************************** America's Preferred Home Warranty
Had know heat in a my condo and called ******** Preferred. Which was my home warranty plan and i followed the step asked and received payment back without n a week for service that was done. Very quick respond thank you!
Business response:
Hello ******, Thank you for this wonderful review of your experience. I am happy to see that we were able to assist you in your time of need, and that payment was received quickly! There is nothing quite like a home cooked meal; wouldnt you agree? Thats why it is so important to practice these simple general maintenance tips to keep your stove running smoothly for years to come: **********************. Respectfully, ************* Support Team **************************** America's Preferred Home Warranty
I had used another Home Warranty Company in the past and they did provide coverage for as many items inside and outside of your home as APH does. I love the fact that you are involved personally with the claims process if needed. To sign up for APH warranty coverage(s) was a breeze. The claims representative explained everything and answered all of my additional questions that I had. Im so glad that if I need them that I will feel like a value customer and not just a claim number.
Business response:
Hello ********,Thank you for taking the time to write this excellent review. I am pleased to see that you enjoy our extensive coverage and being involved in the process!To make things even better, **** now offers a faster way to get paid for approved claims. Check out the following link for more information on ACH payments: ******************************************** Care Support Team **************************** America's Preferred Home Warranty
I recently bought a condo and the realtor provided an *******'s Preferred Home Warranty. I discovered some leaking pipes after moving some cabinents. I ended up having to repipe and **** provided a partial payment. This was a big help with such a large expense. The claim process was easy and my plumber was impressed with their professionalism and courtesy.
Business response:
Hello ********,Thank you for this excellent review of your experience; I am pleased we were able to assist you and lessen the burden of your repair costs. There comes a time in every homeowners life where they need to learn how to change the furnace filter to keep the unit running smoothly; check out the following link for more information: **********************. ************************** Support Team **************************** America's Preferred Home Warranty
Very friendly and efficient staff. They make sure you know exactly how to file your claim in advance. Plus they reimburse your claim in a timely manner.
Business response:
Hello *****,Thank you so much for this wonderful review of your experience; I am very happy to see that you have received such excellent care. We strive for amazing customer satisfaction. The ********************** offers coverage on a range of different items throughout the home and attached garage for further value and satisfaction to our homeowners; check out the following link for more information: ******************************************** Care Support Team **************************** America's Preferred Home Warrant... read more
I was pretty skeptical when I signed up a home warranty. I've heard horror stories about similar companies that just don't pay up or only pay the bare minimum. But, I'm happy to say that this company has been good so far.The thing that sets them apart is that you get to choose your own contractor. That's huge, because you can get someone quickly and you know theyre working for you (rather than trying to help the warranty company weasel). Plus, it's nice to have that kind of control over the repairs or replacements that are n... read more
Business response:
Hello ****, Thank you for this honest review of your experience. I am happy to hear that you have been pleased with our services and the freedom to choose your own contractor. Spring is almost here which means it's time to practice general maintenance to keep your HVAC running smoothly. Check out the following link for tips: **********************. Respectfully, ************* Support Team **************************** America's Preferred Home Warranty
America's Preferred Home Warranty has a 4.1 star rating with 7,219 reviews.
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