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America's Preferred Home Warranty

4.1

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5775 Ann Arbor Rd, Jackson, MI, 49201, United States

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4.17,189 reviews
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Laurie H's profile image
Laurie H 
2 years ago

APH is very easy to work with and the staff is always friendly and easy to talk to. They answered all my questions and helped with their easy claim process. So far, have filed one claim and the reimbursement was provided in a weeks time, very impressed. Would definitely recommend! 

Business response:

Hello ******,Thank you for this excellent review of your experience. I am so happy to see that you have enjoyed speaking with our award-winning customer service department, and that they were able to assist you with our easy 3-step claims process. Did you know you can now get paid even faster for approved claims? Check out the following link for more information on ACH transactions: **********************. ************************** Support Team **************************** America's Preferred Home Warranty 

Lcartr's profile image
Lcartr 
2 years ago

***** was extremely helpful, professional, and courteous. He provided excellent service in an efficient manner.Thanks very much for an easy claim process, which made an unexpected plumbing problem easy to manage.************************* 

Business response:

Hello ******,Thank you for this excellent review of your experience with our award-winning **************************** I am pleased that we were able to be there for you in your time of need!From start to finish, we want all our homeowners to have a wonderful customer service experience. Learn how we continue to find more and better ways to be here for you when you call: https://bit.ly/3VvrlK3.Respectfully,Customer Care Support Team **************************** America's Preferred Home Warranty 

Mallory W's profile image
Mallory W 
2 years ago

The customer service is top notch! Theyve been more than helpful in getting things taken care of for me. 

Business response:

Hello *******,Thank you for this excellent review of your experience; I am very happy to see that you felt our customer service department was top-notch, and that they were able to be there for you in your time of need! It's cold outside and is important to remember that a simple step like changing the filter on your furnace can go a long way toward keeping it running. Check out the following link with more information about changing your furnace filter: https://bit.ly/2XssXwj.Respectfully,Customer Care Support Team ********... read more

Daniel G's profile image
Daniel G 
2 years ago

The best home insurance company, has flexible plans and answers promptly . They have a very good employee in the customer service department. I am really happy and this is my second year and more to come. I will recommend with my eyes closed 

Business response:

Hello ******,Thank you for this incredible review; we are grateful that you had such a pleasant experience!With the cold weather upon us, it is imperative to keep your furnace running smoothly; check out the following link with important tips for maintaining your system: https://bit.ly/2XiHoCS. ************************** Support Team **************************** America's Preferred Home Warranty 

Molly D's profile image
Molly D 
2 years ago

Great service and supportive staff. They were so helpful when we needed repairs to our plumbing system in our older home. We would recommend this company to offer you peace of mind in case of repairs for your own home! 

Business response:

Hello *****,We are grateful for your epic review, and we are so pleased that we were able to be there for you in your time of need to offer peace of mind!Please check out the following link for tips to keep your plumbing systems running smoothly: https://bit.ly/3zhbcge. ************************** Support Team **************************** America's Preferred Home Warranty 

Andrea K's profile image
Andrea K 
2 years ago

This Home Warranty company is truly amazing. Wait times on a claim are not long at all. The customer service is friendly and have helped ease the financial burden of plumbing repairs in my old home. Im So glad to have this company in my side. 

Business response:

Hello ******,Thank you for this excellent review; I am so happy to see that you have enjoyed many of the benefits of coverage with Americas Preferred Home Warranty We believe in delivering the best experience possible to our customers; another way we do that is with a blog full of useful tips and information to keep systems running smoothly throughout the home. Check out the following link to see our blog: https://bit.ly/3ui32FR.Respectfully,Customer Care Support Team **************************** America's Preferred Home War... read more

Leslie M.'s profile image
Leslie M. 
2 years ago

Great customer service! Easy online claim information! Very friendly staff! Have had them for four years and have made 2 claims, which were processed fairly quickly! 

Business response:

Hello ******,Thank you for taking the time to tell us about your satisfaction with owning a home warranty; we are happy to see that you have enjoyed the many benefits we have to offer!The holidays are coming to a close and your oven was probably used a lot; click the following link for tips on general maintenance for your stove to ensure it continues to run smoothly: https://bit.ly/3zokWpj. ************************** Support Team **************************** America's Preferred Home Warranty 

Gloria M's profile image
Gloria M 
2 years ago

The easy online claim process with *****'s excellent and friendly customer service reduced a stressful, frustrating situation into relief. 

Business response:

Hello ******, Thank you for this excellent review; I am pleased that we were able to assist you during a time of difficulty and make it less stressful for you. Our award-winning staff are here to assist with filing claims 24/7/365; but did you know that you can easily file a claim online at any time? ********** the following link for our Start a claim page and follow the on-screen instructions: https://www.********/start-claim. We look forward to assisting you! Respectfully,Customer Care Support Team ************************... read more

Kimberly B's profile image
Kimberly B 
2 years ago

Just bought a home andnhad a problem. They were quick to answer questions and respond. 

Business response:

Hello ********,Thank you for this review of your experience; I'm pleased we were able to assist you with timely and expedient service!Did you know we also offer a free blog to you, featuring helpful home maintenance tips? For example, ovens are essential to have during this festive time of year: Check out the following link for tips to keep your oven running smoothly: https://bit.ly/3zokWpj. (There may be a bonus cookie recipe, but dont tell anyone.)Respectfully,Customer Care Support Team **************************** America... read more

Frequently asked questions about America's Preferred Home Warranty

How is America's Preferred Home Warranty rated?

America's Preferred Home Warranty has a 4.1 star rating with 7,189 reviews. 

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