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America's Preferred Home Warranty
- Appliances & Repair
- Jackson, MI
About this business
Location details
5775 Ann Arbor Rd, Jackson, MI, 49201, United States
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Fast, accurate, kind and ******************. Love that you never have to wait on hold long too! ********************** was able to help me with exactly what I needed: unlocking my online account and finalizing a claim. 5 star service!
Business response:
Hello ********,Thank you for this wonderful review of your 5-star experience; we strive for the greatest possible customer satisfaction. Did you know that in addition to all the wonderful things in your review we also offer several payment options to pay out on approved claims? Check out the following link for more information: **********************. ************************** Support Team
My initial **** plan was included with the purchase of my first house in 2016. I had an excellent experience and renewed the plan without any disappointments. I moved to my current house and a home warranty came with this property, too, but the seller used a different company. They were horrible, I often had to wait on hold for 45 minutes to talk to a representative for a claim. I purchased an **** priority plan this past year. I am thrilled that their customer service is still top notch. I had inquired via email about the p... read more
Business response:
Hello *******,Thank you for this astounding review of your experience; we are happy to have you back as a valued customer!In 2018 we started a blog with loads of useful information to assist homeowners with keeping systems running smoothly throughout the home; check out the following link for access: ******************************************** Care Support Team
I am a first-time homeowner and **** made my first experience such a pleasant one. Great customer service, multiple deductible options, and timely claims service. I am going on my second year with the company and feel at ease after my first year with the company that I will remain in great hands. Thank you!!!!
Business response:
Hello ****,Thank you so much for this wonderful review of your experience; I am very happy to see that we have been able to put your mind at ease as a new homeowner and we thank you for renewing for a second year or coverage!Did you know that the warranty has a blog with loads of useful tips to keep systems running smoothly throughout the home? Check out the following link for access to the blog: ******************************************** Care Support Team
I am pleased with the excellent customer and great service I receive whenever I have contacted them. They are the best choice in home warranty.
Business response:
Hello Aud,Thank you for this excellent review of your experience with our excellent customer service department! Did you know that we have a blog jam-packed with loads of useful information to help homeowners keep systems running smoothly throughout the home? Check out the following link for access to the blog: **********************. ************************** Support Team
This company is great to work with! Any time we have had to make a claim, the representative has been kind and processed our claim quickly. The extra insurance has definitely paid for it self time and again! Very curtious representatives!
Business response:
Hello Ronald, We appreciate your wonderful review and are so pleased that you have been able to enjoy the benefits of our courteous and knowledgeable staff! Did you know that we now offer an even faster way to get paid on approved claims? Check out the following link for more information: https://bit.ly/3xJROLD. Respectfully, Customer Care Support Team
The process was very easy and quick. ******* was very helpful and knowledgeable about my claim and helped me resolve the issue with ease!
Business response:
Hello ***,Thank you for this wonderful review of your quick and easy claims process; I am pleased you have been able to get your issue resolved!Did you know that we offer several different payment options to make your experience even easier? Check out the following link for more information: ******************************************** Care Support Team
Great place. Has helped me more than I can repay. Great service lovely people.
Business response:
Hello Hope,Thank you for this excellent review; we are happy to be of service to you in assisting with your warranty needs!Are you aware that we have a blog, too? It's full of useful information to help keep systems running smoothly throughout the home. Check it out here: ******************************************** Care Support Team
Just finished my first year of home ownership and I was so glad to have **** when my dishwasher went down. I chose a local repairman who worked with **** to ensure smooth repairs. I was reimbursed quickly as well. I just renewed for another year, and I hope I wont need them, but it feels good to have a backup!
Business response:
Hello *****,Thank you for this wonderful review of your experience. I'm happy to see that you were able to enjoy a smooth claims process, and thank you also for continuing your coverage with ** for another year! We look forward to being there for you should the need arise. In addition to the benefits described in your review, we now offer a simpler way to file and track claims; just follow the link to get set up: ********************************. ************************** Support Team
Shaniya fromAmericas Preferred Home Warranty went above and beyond today. She was so kind in explaining things to me. I sent her in so many different directions asking a lot of questions. She never lost that smile in her voice. She made me feel confident in your warrant program.
Business response:
Hello ***,Thank you for this wonderful review of your experience! I am pleased that ******* was able to answer your questions and make you feel even more confident in our home warranties. Did you know that **** has a blog full of useful information to homeowners to help them keep systems and appliances running smoothly? Check out the following link for access to our blog: ******************************************** Care Support Team
Frequently asked questions about America's Preferred Home Warranty
How is America's Preferred Home Warranty rated?
America's Preferred Home Warranty has a 4.1 star rating with 7,189 reviews.
When is America's Preferred Home Warranty open?
America's Preferred Home Warranty is open now. It is open 24/7.