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America's Preferred Home Warranty
- Appliances & Repair
- Jackson, MI
About this business
Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear.Home appliance and system breakdowns are bound to happen & repairs can add up. A home warranty helps protect your appliances and systems from unexpected breakdowns due to normal wear and tear.
Location details
5775 Ann Arbor Rd, Jackson, MI, 49201, United States
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Filing a claim is a breeze. I can choose my own contractor and they get paid directly! When my warranty was up for renewal customer service made it convenient to work around my budget and help me keep my coverage. 10/10 recommend ****!
Business response:
Hello *****,Thank you for this wonderful review of your experience! I am very pleased to see you have enjoyed so many of the benefits of an **** home warranty. Did you know that on top of all the benefits explained in your review, that we also have a blog full of useful tips and tricks to help homeowners keep and maintain their major systems and appliances? Check out the following link to help keep everything from the dryer to the plumbing in tip-top shape: https://bit.ly/3ui32FR.Respectfully,Customer Care Support Team *****... read more
I enrolled with **** in June 2022 after buying a home in ******** that is 20 years old. Everything looked good and the licensed home inspector found no problems. However, in a few short months our A/C needed a new capacitor, our furnace had to be replaced, and our hot water heater failed and required replacement. Luckily **** had. my back with fast, courteous service and shared in the costs. I previously used both Choice and American Home Warranty companies but their service was not close to that of APHWs, who I recommend mo... read more
Business response:
Hello ******,Thank you for this wonderful review of your experience! I am so pleased to see that we were able to assist you in your times of need. In addition to our many covered items, we also have a blog full of useful information to assist you with general maintenance and tips to keep your systems running smoothly; check out the following link for more information: https://bit.ly/3ui32FR. As always, we look forward to working with you again should the need arise. ************************** Support Team *******************... read more
The team at ********* Preferred Home Warranty were very professional and provided great communication. They worked to provide a policy that covered what I needed covered at a price that I could afford.
Business response:
Hello *****,We greatly appreciate your kind review and are happy that we could assist you in selecting the right plan for you!In the event you need to file a claim, **** has several ways to pay out on approved claims to make a stressful situation less stressful. The following link provides more information about our multiple payment options: https://bit.ly/3xJROLD. Please do not hesitate to contact us 24/7/365 with any questions you may have. ************************** Support Team **************************** America's Pref... read more
We get fast responses and always feel supported. Our dryer broke earlier this year, and **** was amazing through the process! We just renewed for 2023.
Business response:
Hello *******,Thank you for this wonderful review and your continued business!Im glad we were able to assist you with the dryer claim; now that its in working order, check out the following site to see 4 unique things you can use your dryer for: https://bit.ly/3hxEyUD.Respectfully,Customer Care Support Team **************************** America's Preferred Home Warranty
******* was phenomenal, being so patient with me main sure I understood the process. Thank you *******
Business response:
Hello ********,Thank you for this wonderful review of your experience! I am pleased that you have enjoyed speaking with our patient and knowledgeable staff. The cold weather is here and that means a working furnace is very important; the following link has general maintenance tips to help keep your furnace running smoothly over these cold winter months ahead: https://bit.ly/2XiHoCS. Our phenomenal customer service department is available 24/7/365 to answer any questions or to help you file claims on covered appliances and sy... read more
The team was very straightforward and was able to guide me through picking the plan that best covers my home. They explained the new options to protect my sprinkler system and washer and dryer as well. They are helpful if you need help finding a repair person or contractor to work on projects. You should consider them if you are moving into a new home or purchasing a home where you don't know any history. The fee to have a significant repair is less than what it would cost for a plan to help offset the major expense.
Business response:
Hello ********,Thank you for this excellent review, I am pleased that we were able to help you in ensuring your coverage met your needs.For the convenience of our customers, we offer several payment options to ensure approved claims are paid in a timely manner; please see the following link for more information: https://bit.ly/3iGvr0X. ************************** Support Team **************************** America's Preferred Home Warranty
They were very helpful when I called, and their website is very thorough, the account you are able to create is very helpful it helps you stay on track, you can see when items have been paid for or if it is still processing. Payment was executed very quickly in the method that I chose.
Business response:
Hello ******,Thank you for this excellent and detailed review; we greatly appreciate your kind words and explanation of the many benefits Americas Preferred Home Warranty has to offer!We strive for customer satisfaction, and in addition to the many things you mentioned, we also have a blog with lots of useful tips and tricks to keep your home systems and appliances running smoothly. Check out the following link for more information: https://bit.ly/3ui32FR.As always, we have 24/7 customer service standing by if you have any q... read more
The best warranty company I've had the pleasure of working with. The current warranty on my house was purchased by the former owner. i had a couple of problems not fully covered and upon renewal, I've taken a more inclusive policy. All employees are friendly, patient with an old lady and informative, and took all the time I needed. I'm not excited about additional problems, but if that happens, I feel secure with this company.
Business response:
Hello *******,Thank you for this wonderful review of your experience! I am pleased we have been able to offer you peace of mind when it comes to breakdowns in your home. Did you know that you can put more than just dishes into a dishwasher? Check out the following link for more information; it may surprise you: https://bit.ly/3yXCkUg.Respectfully,Customer Care Support Team **************************** America's Preferred Home Warranty
I have had very positive experiences with the **** claims staff. They have been helpful and extremely polite. My only dissatisfaction is the time it has taken to receive my reimbursement for a claim made a week ago. It was approved the same day as the service and the money was to be transferred directly to my bank account. I am confident the claim will be paid, however, I am used to obtaining money transferred directly to my account within 3 days at the very most.At this time I expect we will continue this Home Warranty afte... read more
Business response:
Hello *******,Thank you for this excellent overview of your experience! I can understand your frustration with the delay in reimbursement. I am pleased to see that we have been able to approve and assist with all 3 of the used claims on your account. Invoices are processed in the order they are received and may require additional time during this busy HVAC season; we appreciate your patience and understanding. I have reached out to our claims department to advise them of your review and that you are awaiting payment via dire... read more
Frequently asked questions about America's Preferred Home Warranty
How is America's Preferred Home Warranty rated?
America's Preferred Home Warranty has a 4.8 star rating with 4,903 reviews.
When is America's Preferred Home Warranty open?
America's Preferred Home Warranty is open now. It is open 24/7.