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5775 Ann Arbor Rd, Jackson, MI, 49201, United States
Get directionsThis Home Warranty company is truly amazing. Wait times on a claim are not long at all. The customer service is friendly and have helped ease the financial burden of plumbing repairs in my old home. Im So glad to have this company in my side.
Business response:
Hello ******,Thank you for this excellent review; I am so happy to see that you have enjoyed many of the benefits of coverage with Americas Preferred Home Warranty We believe in delivering the best experience possible to our customers; another way we do that is with a blog full of useful tips and information to keep systems running smoothly throughout the home. Check out the following link to see our blog: https://bit.ly/3ui32FR.Respectfully,Customer Care Support Team **************************** America's Preferred Home War... read more
Great customer service! Easy online claim information! Very friendly staff! Have had them for four years and have made 2 claims, which were processed fairly quickly!
Business response:
Hello ******,Thank you for taking the time to tell us about your satisfaction with owning a home warranty; we are happy to see that you have enjoyed the many benefits we have to offer!The holidays are coming to a close and your oven was probably used a lot; click the following link for tips on general maintenance for your stove to ensure it continues to run smoothly: https://bit.ly/3zokWpj. ************************** Support Team **************************** America's Preferred Home Warranty
The easy online claim process with *****'s excellent and friendly customer service reduced a stressful, frustrating situation into relief.
Business response:
Hello ******, Thank you for this excellent review; I am pleased that we were able to assist you during a time of difficulty and make it less stressful for you. Our award-winning staff are here to assist with filing claims 24/7/365; but did you know that you can easily file a claim online at any time? ********** the following link for our Start a claim page and follow the on-screen instructions: https://www.********/start-claim. We look forward to assisting you! Respectfully,Customer Care Support Team ************************... read more
Just bought a home andnhad a problem. They were quick to answer questions and respond.
Business response:
Hello ********,Thank you for this review of your experience; I'm pleased we were able to assist you with timely and expedient service!Did you know we also offer a free blog to you, featuring helpful home maintenance tips? For example, ovens are essential to have during this festive time of year: Check out the following link for tips to keep your oven running smoothly: https://bit.ly/3zokWpj. (There may be a bonus cookie recipe, but dont tell anyone.)Respectfully,Customer Care Support Team **************************** America... read more
Called to renew my contract and received good customer service.
Business response:
Hello ******,Thank you for this wonderful review; I am pleased you have enjoyed speaking with our renewal department!We're here for you 24/7/365, and if you ever do have a claim, our simple claims process is outlined in greater detail at the following link: https://bit.ly/3zrTY0O. ************************** Support Team **************************** America's Preferred Home Warranty
Great price for great coverage. And customer service is top notch. I love that we can use our own service provider.
Business response:
Hello ****,Thank you for this excellent review; I am pleased that you have had such a pleasant experience with our coverage!Did you know that our top-notch customer service team is just one of the ways we're here for our homeowners? Follow the link for our blog of useful tips to keep your home systems and appliances running smoothly: https://bit.ly/3ui32FR. ************************** Support Team **************************** America's Preferred Home Warranty
The experience with this company has been wonderful. Filing a claim has been very easy and the representatives are very nice and helpful. ********* was able to assist me fast and efficiently. She provided me the information I needed verbally as well as sending an update via email and ***** Her service was exceptional.
Business response:
Hello ******,Thank you for this wonderful review, I am very pleased you have had such a pleasant experience!Did you know that, as an added bonus to all of the perks mentioned in your review, we now offer an easier way to pay out on approved claims? Check out the following link for more information: https://bit.ly/3iGvr0X. ************************** Support Team **************************** America's Preferred Home Warranty
Best home warranty that we have had. Service reps are great. Pays out great.
Business response:
Hello ****,Thank you for this wonderful review and for your kind words! We are always delighted to hear about positive experiences, and we look forward to giving you many more of them, should the need arise. With these cold winter months, it is important to remember to change your furnace filter, to keep it running smoothly all winter long. The following link offers tips on changing your furnace filter and when it needs to be done: https://bit.ly/2XssXwj. Please dont hesitate to contact us 24/7/365 and happy holidays!Respect... read more
Filing a claim is a breeze. I can choose my own contractor and they get paid directly! When my warranty was up for renewal customer service made it convenient to work around my budget and help me keep my coverage. 10/10 recommend ****!
Business response:
Hello *****,Thank you for this wonderful review of your experience! I am very pleased to see you have enjoyed so many of the benefits of an **** home warranty. Did you know that on top of all the benefits explained in your review, that we also have a blog full of useful tips and tricks to help homeowners keep and maintain their major systems and appliances? Check out the following link to help keep everything from the dryer to the plumbing in tip-top shape: https://bit.ly/3ui32FR.Respectfully,Customer Care Support Team *****... read more
America's Preferred Home Warranty has a 4.2 star rating with 9,186 reviews.
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