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America's Preferred Home Warranty
- Appliances & Repair
- Jackson, MI
About this business
Location details
5775 Ann Arbor Rd, Jackson, MI, 49201, United States
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Called to renew my contract and received good customer service.
Business response:
Hello ******,Thank you for this wonderful review; I am pleased you have enjoyed speaking with our renewal department!We're here for you 24/7/365, and if you ever do have a claim, our simple claims process is outlined in greater detail at the following link: https://bit.ly/3zrTY0O. ************************** Support Team **************************** America's Preferred Home Warranty
Great price for great coverage. And customer service is top notch. I love that we can use our own service provider.
Business response:
Hello ****,Thank you for this excellent review; I am pleased that you have had such a pleasant experience with our coverage!Did you know that our top-notch customer service team is just one of the ways we're here for our homeowners? Follow the link for our blog of useful tips to keep your home systems and appliances running smoothly: https://bit.ly/3ui32FR. ************************** Support Team **************************** America's Preferred Home Warranty
The experience with this company has been wonderful. Filing a claim has been very easy and the representatives are very nice and helpful. ********* was able to assist me fast and efficiently. She provided me the information I needed verbally as well as sending an update via email and ***** Her service was exceptional.
Business response:
Hello ******,Thank you for this wonderful review, I am very pleased you have had such a pleasant experience!Did you know that, as an added bonus to all of the perks mentioned in your review, we now offer an easier way to pay out on approved claims? Check out the following link for more information: https://bit.ly/3iGvr0X. ************************** Support Team **************************** America's Preferred Home Warranty
Best home warranty that we have had. Service reps are great. Pays out great.
Business response:
Hello ****,Thank you for this wonderful review and for your kind words! We are always delighted to hear about positive experiences, and we look forward to giving you many more of them, should the need arise. With these cold winter months, it is important to remember to change your furnace filter, to keep it running smoothly all winter long. The following link offers tips on changing your furnace filter and when it needs to be done: https://bit.ly/2XssXwj. Please dont hesitate to contact us 24/7/365 and happy holidays!Respect... read more
Filing a claim is a breeze. I can choose my own contractor and they get paid directly! When my warranty was up for renewal customer service made it convenient to work around my budget and help me keep my coverage. 10/10 recommend ****!
Business response:
Hello *****,Thank you for this wonderful review of your experience! I am very pleased to see you have enjoyed so many of the benefits of an **** home warranty. Did you know that on top of all the benefits explained in your review, that we also have a blog full of useful tips and tricks to help homeowners keep and maintain their major systems and appliances? Check out the following link to help keep everything from the dryer to the plumbing in tip-top shape: https://bit.ly/3ui32FR.Respectfully,Customer Care Support Team *****... read more
I enrolled with **** in June 2022 after buying a home in ******** that is 20 years old. Everything looked good and the licensed home inspector found no problems. However, in a few short months our A/C needed a new capacitor, our furnace had to be replaced, and our hot water heater failed and required replacement. Luckily **** had. my back with fast, courteous service and shared in the costs. I previously used both Choice and American Home Warranty companies but their service was not close to that of APHWs, who I recommend mo... read more
Business response:
Hello ******,Thank you for this wonderful review of your experience! I am so pleased to see that we were able to assist you in your times of need. In addition to our many covered items, we also have a blog full of useful information to assist you with general maintenance and tips to keep your systems running smoothly; check out the following link for more information: https://bit.ly/3ui32FR. As always, we look forward to working with you again should the need arise. ************************** Support Team *******************... read more
The team at ********* Preferred Home Warranty were very professional and provided great communication. They worked to provide a policy that covered what I needed covered at a price that I could afford.
Business response:
Hello *****,We greatly appreciate your kind review and are happy that we could assist you in selecting the right plan for you!In the event you need to file a claim, **** has several ways to pay out on approved claims to make a stressful situation less stressful. The following link provides more information about our multiple payment options: https://bit.ly/3xJROLD. Please do not hesitate to contact us 24/7/365 with any questions you may have. ************************** Support Team **************************** America's Pref... read more
We get fast responses and always feel supported. Our dryer broke earlier this year, and **** was amazing through the process! We just renewed for 2023.
Business response:
Hello *******,Thank you for this wonderful review and your continued business!Im glad we were able to assist you with the dryer claim; now that its in working order, check out the following site to see 4 unique things you can use your dryer for: https://bit.ly/3hxEyUD.Respectfully,Customer Care Support Team **************************** America's Preferred Home Warranty
******* was phenomenal, being so patient with me main sure I understood the process. Thank you *******
Business response:
Hello ********,Thank you for this wonderful review of your experience! I am pleased that you have enjoyed speaking with our patient and knowledgeable staff. The cold weather is here and that means a working furnace is very important; the following link has general maintenance tips to help keep your furnace running smoothly over these cold winter months ahead: https://bit.ly/2XiHoCS. Our phenomenal customer service department is available 24/7/365 to answer any questions or to help you file claims on covered appliances and sy... read more
Frequently asked questions about America's Preferred Home Warranty
How is America's Preferred Home Warranty rated?
America's Preferred Home Warranty has a 4.1 star rating with 7,189 reviews.
When is America's Preferred Home Warranty open?
America's Preferred Home Warranty is open now. It is open 24/7.