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Arhaus Corporate Office
- Furniture Stores
- Hudson, OH
About this business
Location details
51 E. Hines Hill Rd., Hudson, OH, 44236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered furniture back in March and have been paying every month since the transaction. Half the furniture delivered end of October. Marble top arrived broken. Got a new one a week later. Now that the sofa is ready to ship they charged me a second delivery fee. Unhappy with the store I have spent so much money at. I will call in the morning to find out why my balance jumped more than what I was supposed to pay. I do not recommend this store. I should have ordered at Pottery Barn or waited for Restoration Hardware to open u... read more
Arhaus is a rip-off. $200.00 for delivery for only 3 dining chairs. $200.00 to return after 6 hours from delivery.
After purchasing well over $12K of furniture, very disappointing customer experience resulting in no furniture protection plan that customer initially requested. This long time Arhaus customer will never shop there again nor recommend Arhaus to family, friends and associates. Frustrating and disappointing!
Do not waste your money with this company. Terrible customer service. We spent close to $7K. After waiting 6 months for the chair it arrived dirty, a pulled seam and bad craftsmanship. When my wife pointed this out to the delivery driver he said to take a brush to it. We thought that was rude but now realize he knew what he was saying because they wouldn’t correct the issue anyway. My wife finally got thru to customer service and they said we could either have a new chair, return the chair or a 30% refund on the price. We o... read more
Wish I had read these reviews before I ordered my bed. It was promised for early June and delayed now, a month and a half, been sleeping on the floor and counting the days. Finally scheduled for today, stayed home to receive, and during delivery window received call from shipper saying there guy had called in and they’d try to get it done later this week. No communication from Arhaus during this entire fiasco, any info I received I had to contact them. No customer service.
As others have stated, the wait for orders is insane. We canceled our order, but now dealing with non-existent customer service. Read reviews thoroughly and avoid this place.
I paid way too much money for a piece of junk that lasted less than 3 months. Refund request was denied by the “manager”, someone barely out of puberty. And while I mention the manager, Anthony, I need to add that while I’m spending a few thousand dollars, I really don’t need to see his below the waist anatomy. I don’t need to see how big or little his package is. It was disgusting, to say the least. The man was dressed for apparently a Saturday night at the clubs. His unprofessional dress and attitude made me realize tha... read more
The customer service has been horrible. The store consultant and manager keep saying they’re on my side but then state there is nothing they can do. I started out excited to be getting Arhaus furniture. We have spent quite a lot of money.. thousands and yet now I’m completely frustrated and just want my money back. One of the things we purchased was an outdoor dining table with 6 chairs and a bench. I received a call that all pieces were in and I asked them if they could hold it for a short time as our patio was under c... read more
Awful experience, the first time our piece was delivered all the wheels were crushed. Second time we had a delivery scheduled they wrote down the wrong address after I specifically told them the way to spell it, they called and said they could not find it and returned back to their delivery hub. I Live 2 1/2 hours away, this was a vacation home we specifically came down For specified deliveries, so this was a great inconvenience. I would not recommend this company to deliver a doghouse Danny and Cynthia Frazier
Frequently asked questions about Arhaus Corporate Office
How is Arhaus Corporate Office rated?
Arhaus Corporate Office has a 3.8 star rating with 8,231 reviews.
When is Arhaus Corporate Office open?
Arhaus Corporate Office is closed now. It will open tomorrow at 9:00 a.m.