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ARW Home
- Home & Rental Insurance
- Boca Raton, FL
About this business
Location details
901 Yamato Rd, Ste 100, Boca Raton, FL, 33431, United States
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ARW is a great warranty company. I have never had any issues with them. Today I spoke with one of their reps(Karen) & she had so much energy and a very positive vibe !! She made my Friday!
Business response:
Dear *****, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to continuing to assist you.
I called and spoke with *****. She was very Kind, Friendly, Patience and truly a Professional. I haven't had to file a claim through American Residential Warranty ( ARW), but I feel confident that when and if I do, they will take good care of us. Thankyou Ms. ***** and ARW. We are Truly Grateful.
Business response:
Hey ******, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
ARW, arrived early, first technician could not find the problem, however, he communicated with the office, they sent another tech on a different day and he was able to come in find and fix the issue. They were both very professional and courteous. I've only had the warranty a short time, however I am very pleased so far. Keep up the great customer service and professionalism.
Business response:
Dear ******, Wow! Thank you so much for the feedback! We appreciate your business!
I've had different warranty Co over the yrs. I swore I would never get one again. Bought New Home & added it later. I've used them 3 times in a yr on different items. They were quick to respond & always had someone out within a week. Fixed it or offered buy out on broken item and even followed through. Best Customer Service.
Business response:
Hi, ****, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
The agent was on time and fixed our range back to normal.
Business response:
Thank you so much for your business and feedback, *****!
My experience with ARW was very pleasant. The technician was very polite and very knowledgeable.
Business response:
Thank you for the fantastic review, *****! We loved being of service to you.
ARW is a great company. When we had a claim in they took care of it quickly and made it easy for us.
Business response:
Thank you for the fantastic 5-star review, ******!
***** was rep to take my call she answered all my questions an was very polite & professional. Would highly recommend ARW
Business response:
We're thrilled you had a great experience with *****. Your support means the world to our team.
Ms ***** was absolutely great in her professionalism, humor, and ENTHUSIASM !!!
Business response:
Thank you for taking the time to provide feedback about your experience with our customer service team, ***. Your input is valuable to us, and we certainly appreciate the 5-star rating.
Frequently asked questions about ARW Home
How is ARW Home rated?
ARW Home has a 3.5 star rating with 2,754 reviews.
When is ARW Home open?
ARW Home is open now. It is open 24/7.